Posted on Jun 22, 2016

Client Instant Access, LLC Names Donna Gannon Chief Operating Officer

PARSIPPANY, N.J.–(BUSINESS WIRE)–Client Instant Access, the leading provider of communications technology for financial institutions on Wall Street, and in both London and Asia, has promoted industry veteran Donna Gannon to Chief Operating Officer, Joseph Vaccarella, Co-Founder and Chief Executive Officer announced today.

“Along with being a seasoned and trusted leader, Donna is heavily respected by both colleagues and clients alike,” said Vaccarella. “Her strong industry knowledge and professional experience give her the rare ability to not only motivate, but strengthen the entire company at a time when the industry is experiencing vast change.“

Gannon has been with CIA from the beginning and has spent several years working alongside top financial firms in order to develop secure channels of communication in an industry where productivity relies profoundly on the security of exchanged data. In her new role, Gannon will assume responsibility for the organization and technical direction of the company’s proceedings, while ensuring the highest level of efficiency across the board. “I look forward to better positioning CIA for expansion, while maximizing the way we assist our customers and present our company to the marketplace,” says Gannon of her new role.

Mark Notten, CEO of Tier1CRM, one of CIA’s long standing partners, and leader in Salesforce CRM, had this to say about Gannon: “Donna has been a force when it comes to business tactics by creating positive energy and enthusiasm. She has the experience and profound know-how in both telecommunications and CRM to enhance our way of doing business.” Tier1CRM provides specialized Cloud Computing CRM solutions for Capital Markets and for other financial services market segments.

Donna equates not only her own success, but the success of the company to overall mental, physical, and spiritual wellbeing. “It’s all about balance, and the team and I are fortunate enough to have that in the strong and positive guidance from owner Joseph Vaccarella,” mentions Gannon.

Client Instant Access, LLC, is the industry leader in Voice Communication. Since launching in 1997, institutions around the world rely on CIA to quickly and accurately provide crystal clear gates of communication between analyst and client. The company’s services and 24-hour on-site customer support center have made them a pioneer when it comes to state-of-the-art telecom technology. CIA, maintains HIPAA compliancy and SOC 2 Certification, allowing their products to cover markets from education and healthcare, to legal and financial. They have achieved this recognition by maintaining multiple carrier neutral data centers which provide the highest level of call and connection quality on a global scale.

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