Premium Service

Premium Blast Voice Mail is CIA’s 99% accurate, feature-rich option which offers detailed reporting and personal attention paid to every blast. Premium users may choose to send their voice messages either during the overnight hours of the recording date or at specific later dates and times. Premium service features the following:

Operations Department Monitoring = 99% Accuracy Rate

CIA’s Operations Dept. ensures that Premium Blasts and contact lists are as accurate as possible by manually calling numbers when necessary, identifying the reasons why a number was not successfully dialed and updating numbers for the user. Operations also reviews every Premium Blast Report prior to it being sent, another level of personal, hands-on attention only offered by CIA.

Detailed Blast Reports

Unparalleled in the industry, CIA’s Premium Blast Reports not only reveal who received a voice message and who did not but also the specific reasons for unsuccessful deliveries. Customers indicate that Premium Blast Reports reduce time spent managing internal databases by 50% or more, and CIA can also execute a batch upload of revised lists so that the user’s existing CRM is updated.

Web-Based List Creation & Management

Users may log onto our website 24 hours a day, 7 days a week to create, access and modify lists and contacts. Users may also have unlimited numbers of lists and contacts.


Any voice message may be downloaded from the CIA interface to the user’s PC. In addition, CIA can create a monthly CD-ROM archive of all recordings to send to the user.

Many of the above benefits and additional features of CIA Premium Blast Voice Mail service may be compared to our competition by referring to the following table

Express Service

CIA’s Express Blast Voice Mail reduces costs via a less labor-intensive platform. Users may choose to send their voice mail blasts immediately or at a specific later time and date. The computer-generated Blast Reports identify whether or not messages were received and provide general feedback regarding the reasons why messages were not delivered. (For more detailed reporting and the highest successful delivery rate available, please see Premium Blast Voice Mail service.)