About Us

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Founded in 1997, our award-winning, state-of-the-art multi-channel communications and conference calling services have made CIA Omnigage the provider-of-choice for many of the largest financial institutions and other B2B markets around the world.

Our 24-hour customer service center is staffed by industry professionals with over 75 years in diversified telecommunications experience, ensuring clients benefit from the fastest, most reliable and flexible services available.

Founded in 1997, our award-winning, state-of-the-art multi-channel communications and virtual events solutions have made CIA Omnigage the provider-of-choice for many of the largest financial institutions and other B2B markets around the world.

Our 24-hour customer service center is staffed by industry professionals with over 75 years in diversified telecommunications experience, ensuring clients benefit from the fastest, most reliable and flexible services available.

Future-proof your
business with smarter,
data-driven digital
strategies

20+ years trusted
by communications
technology providers

Why CIA
Omnigage?

Ensure regulatory
compliance
with built-in
auditing and reporting features

Why CIA
Omnigage?

Future-proof your
business 
with smarter,
data-driven digital
strategies

Ensure regulatory
compliance
with built-in
auditing and reporting
features

Eliminate data silos,
increase sales and establish
effective communications

Meet our team
of experts

Joseph
Vaccarella

Co-Founder and
Chief Executive Officer

X

Family Man. Ardent Skier. Outdoor Cyclist.

I work on: Overseeing company direction, product resiliency, strategic guidance and financial health

Something surprising: I’m an expert wine maker with an MBA in Portfolio & Investment Management from Pace University.

Micheal Morgan

Chief Technology
Officer

X

Avid Cyclist. Dog Devotee. Software Architecture Expert.

I work on: Technology, strategic development, research, optimization

Something surprising: The first time I bought a bike, I cycled 88 miles across Tampa.

Brad
Schwartz

Director of IT

X
Technology Enthusiast. Dedicated Family Man. Passionate Sports fan.

I work on: Technology, Client Integrations, Cloud Architecture, Application Development, Automation.

Something surprising: I am an expert vacation planner and known to be a grill master when home with family and friends.

Thomas
Bermingham

Vice President
of Operations

X
Dance Dad. History lover. College Football Fanatic

I work on: Customer success, client relationships and product development

Something surprising: I have played the Irish sport of hurling (not curling!) for most of my life. I’ve been on teams in New York, Philadelphia and Ireland and I plan to continue playing for as long as I can.

Kelly 
McBride

Director of Operationsr

X
Avid boater. Animal Lover. Amateur chef. Road tripper. CIA staff member for 21 years.

I work on:Staffing, Operations Management, Client Communications, and Staff Management, Attendance/Scheduling

Something surprising:In my spare time I started renovating our home DIY style (thanks to my love for HGTV) and in the process, I picked up a new hobby rehabbing old furniture.

Joseph
Vaccarella

Co-Founder and
Chief Executive Officer

X

Family Man. Ardent Skier. Outdoor Cyclist.

I work on: Overseeing company direction, product resiliency, strategic guidance and financial health


Something surprising: I’m an expert winemaker with an MBA in Portfolio & Investment Management from Pace University.

Michael
Morgan

Chef Technology
Officer

X

Avid Cyclist. Dog Devotee. Software Architecture Expert.

I work on: Technology, strategic development, research, optimization


Something surprising: The first time I bought a bike, I cycled 88 miles across Tampa.

Brad
Schwartz

Director of
IT

X

Technology Enthusiast. Dedicated Family Man. Passionate Sports fan.

I work on: Technology, Client Integrations, Cloud Architecture, Application Development, Automation.


Something surprising: I am an expert vacation planner and known to be a grill master when home with family and friends.

Thomas
Bermingham

Vice President
of Operations

X

Dance Dad. History lover. College Football Fanatic.

I work on: Customer success, client relationships and product development

Something surprising: I have played the Irish sport of hurling (not curling!) for most of my life. I’ve been on teams in New York, Philadelphia and Ireland and I plan to continue playing for as long as I can.

Kelly
McBride

Director of
Operations

X

Avid boater. Animal Lover. Amateur chef. CIA staff member for 21 years.

I work on: Staffing, Operations Management, Client Communications, and Staff Management, Attendance/Scheduling

Something surprising: In my spare time I started renovating our home DIY style (thanks to my love for HGTV) and in the process, I picked up a new hobby rehabbing old furniture.

Join our team

What our employees say

“There are many reasons I enjoy working at CIA Omnigage. Firstly, I enjoy the face-paced work environment and having the opportunity to work with a greatly diverse range of prestigious and global clients. I am energized by the challenge of working in a very customer-focused environment, which encourages me to learn and implement each client’s needs and goals and enjoy working with the client to design specific custom events to meet their requirements. I also appreciate the direct work environment. There is a clear management support structure, second to none IT and technological support and an energetic team of co-workers – all moving towards the singular goal of being there for our clients when they need us most!”

– Paul O’Keeffe, Operations Manager

Hurricane Milton has just strengthened into a category 5 hurricane and has the potential to be one of the most destructive hurricanes on record. It's never been more important to have a strong #DisasterRecovery plan in place. Read more in @NBCNews. https://bit.ly/3NfRxGX

In the wake of Hurricane Helene, individuals & businesses have faced many daunting tasks of rebuilding their lives. Recovery involves more than just rebuilding but also having a strong #BusinessContinuity plan for future disasters. Read more in @Forbes https://bit.ly/4eKZ5x2

By using our premium conference calling services, businesses can achieve next level communication with their clients, allowing them to host calls with additional layers of security while ensuring only approved participants can join. https://bit.ly/3ednBJG #conferencecalling

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