Posted on Oct 12, 2017

Why You Need Premium Conference Calling

From operator-assisted options for large event or quarterly earnings release calls to fully automated choices for smaller, day-to-day calls, our selection of products and attention to detail are second to none. No matter what the purpose of conference calling, the success of the call is determined by how efficiently many… READ MORE
Posted on Oct 05, 2017

Industries Taking Advantage of Blast Voicemail During Natural Disasters

During the recent hurricane season, many industries called on Client Instant Access to assist with navigating the logistical nightmare of communicating to workers, customers and residents to ensure safety and a rapid response. Resort clients benefited greatly from BVM during the recent natural disasters.  Using BVM, resorts were able to… READ MORE
Posted on Sep 27, 2017

Blast Voice Mail to the Rescue During Hurricane Season

With hurricane season ramping up and two Category 4-5 storms making landfall on the United States, many people in affected areas are dependent on supplies and instructions from emergency service organizations.  However, with millions of people often displaced or affected, this can be a challenge to first responders. In these… READ MORE
Posted on Sep 21, 2017

VIDEO: Are You Prepared For MiFID II

Sarbanes–Oxley, Dodd Frank and now MiFID II Client Instant Access has answered the call before Complying with MIFID II is not optional! Track and Archive all Voice Communication using advanced voice Based technology from CIA The clock is counting down to MiFID II and CIA has the custom solutions to ensure… READ MORE
Posted on Sep 01, 2017

Client Instant Access Offers Smart Solution to Pollsters

During election season, Instant Daytime Dialer helps pollsters make thousands of calls in less time Political polls are an essential tool to engage the voting public and to inform campaigns during the competitive election season. Pollsters survey thousands of people to gauge public opinion and to provide valuable insight to… READ MORE
Posted on Aug 29, 2017

Give Me 5 Good Reasons Why I Should Use an Integrated Dialer Application

Time, Accuracy, Flexibility, Organization and Support Here’s the challenge: take your huge customer database, attempt to contact large numbers of people at once, personalize the experience and make the process efficient and cost effective. Impossible? Not if you use an integrated dialer application. For organizations that need to contact hundreds… READ MORE
Posted on Aug 20, 2017

Hosting Earnings Calls with Complete Confidence

Earnings calls are made easy with Client Instant Access In the financial industry, earnings calls are a big event. They are an opportunity for companies to emphasize successes during prosperous times and address concerns during challenging times. The information that is relayed during an earnings call is critical and helps… READ MORE
Posted on Aug 10, 2017

Alert! Using Blast Voice Mail To Tackle Complex Communications

Solutions For The Education Industry Communication within the education sector is unique in many ways. Outreach is needed for students, parents, faculty and staff, with multiple messages and multiple audiences. Client Instant Access (CIA) offers a suite of services that provide telecommunication solutions to educators from elementary school to college.… READ MORE
Posted on Aug 03, 2017

Seeking Cover From MIFID II

Client Instant Access Solutions That Can Integrate With Your CRM When the Markets in Financial Instruments Directive II (MIFID II) takes effect on January 1, 2018, financial services firms with offices anywhere in the EU will need to comply with its requirements. The Challenge of Supervision and Compliance As part… READ MORE
Posted on Jul 24, 2017

MiFID II – How Research Needs to be Tracked and Billed

This MiFID II related article outlines charging for Research. One of the main focuses of MiFID II is tracking research that must be billed to clients. Using the Client Instant Access Click to Dial system accurately tracks the time spent releasing research information. The Client Instant Access Click to Dial… READ MORE
Posted on Jul 20, 2017

Blast Voice Mail and Daytime Dialer Video

CIA’s Instant Dialer helps you redefine the way you communicate while empowering yourself to become more efficient and organized.  The system is easy and ready to help you take your business to the next level.  Watch the video to learn more. Here’s how it works: Features: Managing Call Lists Take… READ MORE
Posted on Jul 15, 2017

Meeting the Challenge of MiFID 2

Powerful services from Client Instant Access will help brokers comply with Europe’s new financial legislation Recently, the European Commission revised legislation that regulates firms who provide services to clients linked to financial instruments, including shares, bonds and derivatives. Known as Markets in Financial Instruments Directive 2 (MiFID 2), the regulations represent a… READ MORE
Posted on Jun 15, 2017

MiFID II Updates and Guidance

Banks and capital markets institutions responding to The Markets in Financial Instruments Directive (MiFID) II legislation is fast approaching.  Just about every large Bank and Capital Markets Institution has started preparations.  It is critical that any organization have a thorough understanding of the impact on operations and a clear plan… READ MORE
Posted on May 01, 2017

Compliance is King

How a web based dialer in a regulated industry can help keep your team within the law When you are on the front line of compliance, every client interaction has the potential for risk. If a member of your organization goes off script, the potential fallout could have serious implications… READ MORE
Posted on Apr 06, 2017

Voice vs. Text Part 3: What’s Your Message?

Organizations are faced with difficult decisions when creating a communication strategy.  Making sure the message is received and understood are critical to any successful campaign.  There are situations where email and SMS can properly meet the objectives.  But there are other times where the intended message is more complex and requires added personalization.… READ MORE
Posted on Mar 28, 2017

Advantages Of Voice Communications Part 2: Business Relationships

When it comes to business relationships, specifically between a salesperson and client, frequent communication is critical.   But distance and time can make face to face communication unrealistic.  A salesperson or business development professional must have consistent and effective lines of communications to nurture successful client relationships.  Use of impersonal communication… READ MORE
Posted on Mar 09, 2017

Client Engagement – Voice, SMS, Email, Social Media

Part 1 in a 4 Part Series In the coming weeks, we will discuss the strengths and weaknesses associated with various engagement tools that businesses use today including voice, email, SMS and social media.  This debate has been at the center of business communications for years now, and has companies wondering… READ MORE
Posted on Mar 02, 2017

The Provider of Choice on Wall Street

Since its birth in 1997, Client Instant Access has acquired a long list of the most impressive Wall Street banks as clients.  But how could one company quietly build so many strong relationships with major banks?  The answer is a combination of the company’s strong products, and more specifically, the… READ MORE
Posted on Feb 22, 2017

With Cisco Unified Application Environment 8.5 No Longer Supported, IDD Stands Tall

Recently, Cisco has halted the sale of and stopped supporting the Unified Application Environment 8.5, a major dialer for banks and callers.  This has forced some companies to look for a different dialer, one particularly with better compliance. Client Instant Access’s Instant Daytime Dialer provides an efficient, compliant replacement to… READ MORE