Rapidly send messages via voicemail, email and text to an entire client base
Easily record and send voice messages to an entire client base within a short period of time by simply accessing our intuitive, web-based Blast Voicemail system. Our Premium and Express Blast Voicemail services offer different levels of functionality and reporting to best accommodate our customers’ needs.
Premium Blast Voicemail is CIA Omnigage’s feature-rich option that offers detailed reporting and personal attention paid to every blast. Premium users may choose to send their voice messages either during the overnight hours of the recording date or at a specific date and time.
Operations Department Monitoring = 99% Accuracy Rate
CIA Omnigage’s operations department ensures that premium blasts and contact lists are as accurate as possible by manually calling numbers when necessary, identifying the reasons why a number was not successfully dialed and updating numbers for the user. The operations also review every premium blast report prior to it being sent, another level of personal, hands-on attention only offered by CIA Omnigage.
Detailed Blast Reports
Unparalleled in the industry, CIA’s premium blast reports not only reveal who did and did not receive a voice message but also the reasons for unsuccessful deliveries. Customers indicate that premium blast reports reduce time spent managing internal databases by 50% or more, and CIA Omnigage can also execute a batch upload of revised lists so that the user’s existing CRM is updated.
Any voice message may be downloaded from the CIA interface to the user’s PC. In addition, CIA can create a monthly CD-ROM archive of all recordings to send to the user.
CIA’s Express Blast Voicemail service reduces costs via a less labor-intensive platform. Users may choose to send their voicemail blasts immediately or at a specific date and time. The computer-generated blast reports identify whether or not messages were received and provide general feedback regarding the reasons why messages were not delivered. (For more detailed reporting and the highest successful delivery rate available, please see Premium Blast Voicemail service.)
Express service features include:
Emailed upon blast completion, blast reports provide the opportunity to update contact lists with non-working or erroneous phone numbers. As with premium service, CIA Omnigage can execute a batch upload for revised lists so that the user’s existing CRM is updated.
Web-Based List Management
As they can with premium service, express service users may log onto our website 24 hours a day, 7 days a week to create, access and modify lists and contacts. Users may also have unlimited numbers of lists and contacts.
Express Blast Voicemail users may choose to have their messages left when either a voice mailbox or a live person is reached, or both. CIA’s Dual Message Delivery feature allows users to leave two different messages for voice mailboxes and live answers.