Blast Voicemail For Campaigns Using Hot Keys Accurate Political Response

Blast Voicemail is a key tool for the political sector, and combined with Telephone Keypad Responses, it has become easier than ever for political campaigns to reach out to thousands of people. It is ideal for political campaigns to be able to easily reach out to thousands of people for greater insight into the mind of the public. Our platform allows a political campaign to send a blast voicemail in the form of a survey, where the recipient will choose between two or more options (for example, Do you support legislation for x. Press one for yes, Press two ... Read More

Blast Voicemail For Campaigns Using Hot Keys Accurate Political Response2020-02-21T17:22:08+00:00

Blast Voice Mail to the Rescue During Hurricane Season

With hurricane season ramping up and two Category 4-5 storms making landfall on the United States, many people in affected areas are dependent on supplies and instructions from emergency service organizations.  However, with millions of people often displaced or affected, this can be a challenge to first responders. In these times of crisis, many have turned to Blast Voice Mail (BVM).  BVM gives companies the power to communicate with thousands of affected clients instantly.  In chaotic and stressful events as these, time is a valuable asset and BVM helps organize a safety action plan.  Since natural disasters are spontaneous ... Read More

Blast Voice Mail to the Rescue During Hurricane Season2020-02-21T17:23:05+00:00

Conference Call Providers are Not Created Equally

Conference Calls are an essential part of many organizations daily activities, regardless if it’s a few thousand participants or smaller groups.   Working with a reliable conference call provider is the one essential tool for ensuring productive meetings with multiple parties on a call. Client Instant Access has been the premium conference call service used by the largest financial institutions for over 23 years. With an advanced web-based interface that is easy to use, your goal of a successful call will always be known. You can easily track important stats during the call and monitor participants, which will allow you ... Read More

Conference Call Providers are Not Created Equally2020-02-21T16:59:59+00:00

Using An Integrated Dialer As Your CRM

Client Instant Access provides a one-stop shop for all customer communication and CRM needs with their Integrated CRM Dialer. CRM’s are a huge part of any company’s day-to-day operations.  However, the process of using one can become complex and inefficient.  Customers will use a calling service, and then record customer relations in a different CRM. Client Instant Access, however, diverges from the herd in this respect.  We provide a one-stop shop for all customer communication and CRM needs.  With different features like our CIA portal for logging call information, we provide our customers with efficiency and conveniency. Using CIA ... Read More

Using An Integrated Dialer As Your CRM2020-02-21T17:24:03+00:00

Using Blast Voice Mail In The Education Industry

Solutions For The Education Industry Communication within the education sector is unique in many ways. Outreach is needed for students, parents, faculty and staff, with multiple messages and multiple audiences. Client Instant Access (CIA) offers a suite of services that provide telecommunication solutions to educators from elementary school to college. School closures due to weather conditions are a constant challenge for school administrators. Leaders need to communicate to every single student and parent in a school district that classes are cancelled. Blast Voicemail from CIA provides a solution. Using a contact list consisting of every student’s home number, a ... Read More

Using Blast Voice Mail In The Education Industry2020-02-21T17:25:18+00:00

Conference Calling For The Legal Industry

The legal industry depends on conference calling to ensure the success of client communications.  Lawyers not only require that client information remains confidential and secure, but they also need access to all associated information after the call is completed.  When choosing a conference calling service Lawyers have a number of requirements.  These include Security Privacy and security are critical in the Legal Industry. It is mandatory that a Lawyer have access  to a secure conference call company.  A Lawyer must be able to control the participants allowed to listen in on a scheduled call, and request any additional security ... Read More

Conference Calling For The Legal Industry2020-02-21T17:01:11+00:00

Client Instant Access To Sponsor B. Riley FBR Annual Healthcare Investor Conference

Client Instant Access is pleased to announce that it will be a sponsor at the B. Riley FBR Annual Healthcare Investor Conference to be held at the New York Marriott East Side on September 4th.  As the leading premium conference call provider for major  Fortune 500 companies, Client Instant Access is excited to network with existing clients that use the company to host earnings conference calls and large event conference calls. About The B. Riley FBR Annual Healthcare Investor Conference Our Healthcare Investor Conference will be held at the New York Marriott East Side. Our award winning research analysts have gathered ... Read More

Client Instant Access To Sponsor B. Riley FBR Annual Healthcare Investor Conference2020-02-07T17:41:21+00:00

How an Integrated CRM Dialer Improves Sales Productivity

Sales productivity tools have evolved over the years from simple spreadsheets with old-fashioned dialing, to newer advanced Integrated dialers that work with CRMs.  What has remained the same, however, is the importance of effective communication in making a sale. Integrated Dialers provide a powerful platform to communicate with your target audience, and can also optimize a sales teams’ performance as a whole.   Dialing manually to make sales is antiquated and inefficient in today’s business world.  An integrated dialer gives salespeople several advantages, from organization of contact lists to an augmented quantity of calls.  Client Instant Access’s Integrated CRM Dialer ... Read More

How an Integrated CRM Dialer Improves Sales Productivity2020-02-21T17:27:47+00:00

How to Successfully Host a Large Audience Conference Call Event

Successfully hosting a large event conference call is critical for a large business in the financial industry. There is absolutely no margin for error when communicating important messages to a large audience. Smart communication administrators rely on premium conference call providers with a track record they trust as well as years of experience working with large Fortune 500 companies. At Client Instant Access we offer the tools you need to host a productive event conference call.  These premium conference call tools include: Host Large Audiences Conference Calls with 1,000’s of Participants Companies that manage calls with 1,000’s of participants ... Read More

How to Successfully Host a Large Audience Conference Call Event2020-02-21T17:02:15+00:00

5 Reasons Why Your Company Should Use an Integrated CRM Dialer Application

Time, Accuracy, Flexibility, Organization and Support Here's the challenge: take your huge customer database, attempt to contact large numbers of people at once, personalize the experience and make the process efficient and cost effective. Impossible? Not if you use an integrated dialer application. For organizations that need to contact hundreds of customers daily, this system automates the process, giving you the ability to interact with your clients in new and powerful ways. CIA offers an Integrated CRM Dialer, an integrated CRM Dialer application with key advantages. Here are the top 5 reasons why a CRM Dialer is the best ... Read More

5 Reasons Why Your Company Should Use an Integrated CRM Dialer Application2020-02-21T17:28:48+00:00

Are you GDPR Ready? Did you choose the right Telecommunications Provider

Privacy and security has always been a cornerstone of Client Instant Access and the protection of data. Client Instant Access retains the Payment Card Industry (PCI) certification and is the The Provider of Choice on Wall Street for over 23 years because of the dedicated approach to a secure and robust environment for data integrity and security.  All products and services are compliant within state, federal and EU regulations and protect against any sharing of data. What is GDPR? In 2016, the European Parliament issued the release of the General Data Protection Regulation (GDPR), which is a law that ... Read More

Are you GDPR Ready? Did you choose the right Telecommunications Provider2020-02-07T13:19:53+00:00

Operator Assisted Conference Calling Benefits

Operator Assisted Conference Calling requires well-trained operators who organize and manage conference calls for large organizations each and every day of the week. They must be highly qualified and able to manage complicated premium conference calls without any issues for the client. If you ever have a large volume conference call with 100's of participants, conference calling companies like Client Instant Access have live operators that are trained to assist you every step of the process.  With an live operator at your disposal, a company will have confidence that conference call with run smoothly. Before every call an live ... Read More

Operator Assisted Conference Calling Benefits2020-02-21T17:03:28+00:00

Keep the Blood Flowing

Blast Voicemail from Client Instant Access offers a reliable solution to the challenge of blood shortages Nearly 12 million units of blood are used every year, and the lives of 4.5 million Americans depend on these transfusions. No matter what the circumstance, whether it is open-heart surgery, a serious laceration or a large scale emergency, hospitals are always in need of units of blood. A steady supply of donations is critical and individual donors are the key factor to ensure the blood supply is full and ready for any contingency. However, of the 115 million people who are eligible ... Read More

Keep the Blood Flowing2020-02-21T17:30:37+00:00

Best Wishes To Our Users in the 2018 Institutional Investor All-American Poll From Client Instant Access

Client Instant Access, LLC would like to offer best wishes to our users in this year’s Institutional Investor All-American Poll. At Client Instant Access, we are privileged for the opportunity to provide our voice technology to many of the sell-side’s leading firms and analyst teams. We are grateful to be part of the communication strategy of many past Institutional Investor winners and we look forward to continuing to deliver client engagement solutions to “The Street”. The simplicity of our suite of products have made Client Instant Access a first choice for many major Wall Street banks and financial firms. ... Read More

Best Wishes To Our Users in the 2018 Institutional Investor All-American Poll From Client Instant Access2020-02-07T17:42:15+00:00

How A Wall Street Research Analyst Became More Productive

Client Instant Access is your most important telecommunications partner How can Client Instant Access (CIA) make a typical day in the life of an analyst simpler and more productive? With a suite of products designed to tackle all of your telecommunications needs, CIA is a valuable partner to boost your efficiency, cut costs and streamline your processes. Meet Sara, a busy research analyst with insight about stock that she needs to share with a specific contact list of 500 people. CIA’s Blast Voicemail service allows her to easily send out a customized voicemail detailing the information. Sara simply records ... Read More

How A Wall Street Research Analyst Became More Productive2020-02-21T17:31:56+00:00

Find Your Lost Customers – Proactive Communication Campaigns Using A CRM Dialer

Get Proactive: connect with clients, motivate your team and build revenue with a web-based dialer application It is a common dilemma: how does a company reach out to customers that have fallen off the radar, either because of expired billing information, lapsed renewals or any number of factors that conspire to disengage them? Customer retention is a problem that plagues companies across industries, in firms big and small, and is especially prevalent in our subscription based economy. Improving retention requires outreach, rep motivation and a robust response rate. Often, companies rely on email reminders to find and re-engage their ... Read More

Find Your Lost Customers – Proactive Communication Campaigns Using A CRM Dialer2020-02-21T19:03:36+00:00

Why Security Matters When Hosting Conference Calls

In a world where privacy and security is of most importance, it’s crucial to have access to a reliable conference call center that is secure and robust. By choosing the right advanced tools, you can ensure that you are compliant within state and federal regulations and have protection against any third-party participants. Having a premium conference call platform, like Client Instant Access,  allows regulated businesses to host a productive call experience. A company is able to have full control over who is allowed to listen in on the call, and request any additional security measures if needed. Currently, more ... Read More

Why Security Matters When Hosting Conference Calls2020-02-21T17:04:41+00:00

A Bold Leap into Asia – International Conference Calling and Advanced Messaging

Client Instant Access and Tata Communications partner to provide superior international conference calling and advanced messaging Client Instant Access and Tata Communications have forged a strategic partnership that will enable the company to extend its state-of-the-art messaging system to the Asian Pacific region. Moving from an Internet based model to Tata’s IZO Private Connect will allow Client Instant Access to provide strong, clear connections, and will improve the quality of service for its numerous international conference calling clients that rely on the company for Conference Calling, Blast Voice Mail and Integrated CRM Dialer. Client Instant Access is focused on ... Read More

A Bold Leap into Asia – International Conference Calling and Advanced Messaging2020-02-07T16:53:51+00:00

Client Instant Access Helps Real Estate Agencies

Services And Tools That Help Real Estate Agents Be More Efficient Client Instant Access’s products have garnered acclaim from some of the biggest banks in the world, and one of the reasons for this is because of their multi-use nature. Our Blast Voicemail, Integrated CRM Dialer system, and Conference Calling are all products that can be used in multiple industries in order to streamline logistics. The real estate industry is no different.  There are a number of ways that real estate agents use our products in order to be more successful, and to communicate with large amounts of people ... Read More

Client Instant Access Helps Real Estate Agencies2020-02-21T19:05:12+00:00

Blast Voicemail and a CRM Dialer Help Theaters Fill Seats

One of the theater industries biggest challenges is selling out shows.  While shows like Hamilton and The Lion King may have no trouble with this, most playhouses are not as famous as Broadway. However, CIA’s products help theaters distinguish themselves and draw larger audiences.  The unique voice central products help theater executives reach their customers in a more direct, efficient way. The Blast Voicemail product helps theaters let their regular audiences know that there is a premier, or an event happening.  With a pre-existing contact list, the theater can immediately drop a voicemail into their mailbox, and view the ... Read More

Blast Voicemail and a CRM Dialer Help Theaters Fill Seats2020-02-21T19:06:21+00:00

How Call Logging Can Save The Day

Call-logging Can Reduce Hassle, Save Sales And Keep You Organized Client Instant Access’s Integrated CRM  Dialer allows users to become incredibly efficient, making and logging calls in a fraction of the time.  A CRM Dialer,  allows this to happen through its click to dial feature. However, the unsung hero of this product is the call-logging feature.  It saves our clients tons of hassle, and can even save the sale for some research analysts. Since a majority of research analysts make hundreds of calls, it can sometimes be interruptive to log calls, even if it is an integral part of ... Read More

How Call Logging Can Save The Day2020-02-21T19:07:13+00:00

Reaching a Wider Audience With Blast Voicemail

Many companies and corporations often face the same issue when placing calls to potential clients, customers, or patients.  That issue is reaching a large number of people and conveying an effective and personal message to them. Client Instant Access, however, has allowed businesses to do just this.  With CIA’s Blast Voicemail, reaching hundreds of people in the matter of seconds has become a reality.  Companies can even assess the effectiveness of these messages with a comprehensible blast report. Research analysts commonly use blast voicemail in order to communicate new financial information to their clients.  They use Client Instant Access ... Read More

Reaching a Wider Audience With Blast Voicemail2020-02-21T19:08:12+00:00

VIDEO: Are You Prepared For MiFID II

Sarbanes–Oxley, Dodd Frank and now MiFID II Client Instant Access has answered the call before Complying with MIFID II is not optional! Track and Archive all Voice Communication using advanced voice Based technology from CIA The clock is counting down to MiFID II and CIA has the custom solutions to ensure proper compliance. As Integration Specialists CIA can deliver its voice technology solutions in any CRM platform. Firms that use CIA’s Integrated CRM Dialer track more than just who was called and when the call occurred. IDD ENABLES callers to enter custom notes for each call. Firms can use these ... Read More

VIDEO: Are You Prepared For MiFID II2020-02-07T16:58:12+00:00

Keeping Alumni Connected

Client Instant Access’s motto is “getting your message across.”  It has served as a good summation for our mission  as a company and reflects client needs that are widespread across many industries and areas. One popular use where our products help organizations get their messages across is the use by Alumni Groups to help  keep members connected.  Often after finishing high school or college, it is easy to fall out of contact and forget about one’s alma mater. Products like Blast Voicemail and an Integrated CRM Dialer can alleviate this issue by connecting schools and former students more easily. ... Read More

Keeping Alumni Connected2020-02-21T19:09:14+00:00

Global Premium Calling Services: Australia

For the past 20 years, Client Instant Access has had a global presence in all parts of the world. The popularity of Client Instant Access services in Australia are a shining example of the exceptional quality service clients have come to expect. CIA has been  recognized as a top vendor of choice for Australia firms. Having nodes based in Australia has allowed CIA to have a strong infrastructure, which also enables exceptional international service. In addition, “Call quality” remains a very crucial feature that allows communication to flow smoothly on a regular basis. CIA’s state-of-the-art-messaging system provides clear connections ... Read More

Global Premium Calling Services: Australia2020-02-21T19:10:39+00:00

Client Instant Access Offers Smart Solution to Pollsters

During election season, Integrated CRM Dialer helps pollsters make thousands of calls in less time Political polls are an essential tool to engage the voting public and to inform campaigns during the competitive election season. Pollsters survey thousands of people to gauge public opinion and to provide valuable insight to campaigns on voting patterns and predictions. Gathering this critical data is laborious: calls generally garner an 8% response rate, forcing pollsters to dial as many as 20,000 numbers to assemble a 1,000-person survey. Although online polls can be employed to assemble some data, dialed polls provide the most reliable ... Read More

Client Instant Access Offers Smart Solution to Pollsters2020-02-21T19:11:39+00:00

Seeking Cover From MIFID II

Client Instant Access Solutions That Can Integrate With Your CRM When the Markets in Financial Instruments Directive II (MIFID II) takes effect on January 1, 2018, financial services firms with offices anywhere in the EU will need to comply with its requirements. The Challenge of Supervision and Compliance As part of MIFID II, firms providing investment advice or portfolio management will no longer be able to accept any type of benefit – monetary or not – from third parties in relation to client service, due to the real or perceived conflict of interest such payments can create. Firms offering ... Read More

Seeking Cover From MIFID II2020-02-07T17:01:47+00:00

MiFID II – How Research Needs to be Tracked and Billed

This MiFID II related article outlines charging for Research. One of the main focuses of MiFID II is tracking research that must be billed to clients. Using the Client Instant Access CRM Dialer system accurately tracks the time spent releasing research information. The Client Instant Access CRM Dialer tracks the name of the prerecorded message left or the length of a live conversation. Our system stores the name, company, Ticker symbol and any notes relating to a contact. This allows for administrators to easily sort lists by company or Ticker for proper reporting and charge backs. ... Read More

MiFID II – How Research Needs to be Tracked and Billed2020-02-21T19:12:47+00:00

Blast Voice Mail and CRM Dialer Video

CIA’s Integrated CRM Dialer helps you redefine the way you communicate while empowering yourself to become more efficient and organized.  The system is easy and ready to help you take your business to the next level.  Watch the video to learn more. Here’s how it works: Features: Managing Call Lists Take Call Notes Create and leave personal greetings before you drop a message Drop a message and move to the next call. Manage voice messages Share messages with your entire team on the CIA system Send a message out to all your contacts at one time Schedule the date ... Read More

Blast Voice Mail and CRM Dialer Video2020-02-21T19:13:45+00:00

Meeting the Challenge of MiFID 2

Powerful services from Client Instant Access will help brokers comply with Europe's new financial legislation Recently, the European Commission revised legislation that regulates firms who provide services to clients linked to financial instruments, including shares, bonds and derivatives. Known as Markets in Financial Instruments Directive 2 (MiFID 2), the regulations represent a widespread change for the financial industry. The primary intent of MiFID 2 is to reduce systemic risk and to ultimately guarantee more robust investor protection. Brokers and investment professionals must change the way they communicate and interact with investors and re-examine how they operate in different markets.  Ultimately, MiFID ... Read More

Meeting the Challenge of MiFID 22020-02-07T17:04:34+00:00

MiFID II Updates and Guidance

Banks and capital markets institutions responding to The Markets in Financial Instruments Directive (MiFID) II legislation is fast approaching.  Just about every large Bank and Capital Markets Institution has started preparations.  It is critical that any organization have a thorough understanding of the impact on operations and a clear plan for implementation.  By far the largest impact will be on the technology component and how a solution can be implemented. We found the articles listed below helpful and worth reading.   Client Instant Access is ready to assist clients with powerful and intuitive solutions to meet these required compliance ... Read More

MiFID II Updates and Guidance2020-02-07T17:05:23+00:00

Client Instant Access announces the new Salesforce Lightning Experience CANDI Sidebar

Client Instant Access has once again jumped ahead of the pack by introducing the CANDI Sidebar for the Lightning Experience. The open CTI allows users to one click dial any phone number in their Lighting Experience pages. Users have the ability to speak with any live answers and have the interaction recorded in Salesforce. Since 80% of calls go to voicemail users can create and drop a pre-recorded message and move on to the next contact. All notes, call times and the message delivered are automatically saved in Salesforce freeing up valuable time for the chance at a live ... Read More

Client Instant Access announces the new Salesforce Lightning Experience CANDI Sidebar2020-02-07T17:06:15+00:00

Compliance is King

How a web based crm dialer in a regulated industry can help keep your team within the law When you are on the front line of compliance, every client interaction has the potential for risk. If a member of your organization goes off script, the potential fallout could have serious implications on your bottom line. In regulated sectors as diverse as finance, health care and education, critical information must be protected and communication must fall within existing protocols. To stay within the law, a wide range of businesses and organizations have come to rely on automated systems for making ... Read More

Compliance is King2020-02-07T17:07:06+00:00

Voice vs. Text Part 3: What’s Your Message?

Organizations are faced with difficult decisions when creating a communication strategy.  Making sure the message is received and understood are critical to any successful campaign.  There are situations where email and SMS can properly meet the objectives.  But there are other times where the intended message is more complex and requires added personalization. What is the message and how is it conveyed?  Is it a brief message, or is it longer and more complex?  Does it require some context and explaining?  Will the message require some feedback?  These questions are all important and require evaluation. Email, SMS and Social Media are great ... Read More

Voice vs. Text Part 3: What’s Your Message?2020-02-07T17:08:02+00:00

Advantages Of Voice Communications Part 2: Business Relationships

When it comes to business relationships, specifically between a salesperson and client, frequent communication is critical.   But distance and time can make face to face communication unrealistic.  A salesperson or business development professional must have consistent and effective lines of communications to nurture successful client relationships.  Use of impersonal communication channels can be harmful in a business relationship and fail to differentiate your company or brand.  This can result in a client with no vested interest in maintaining a relationship and more willing to work with a different company or provider. Client Instant Access has been assisting organizations for ... Read More

Advantages Of Voice Communications Part 2: Business Relationships2020-02-07T17:08:52+00:00

Client Engagement – Voice, SMS, Email, Social Media

Part 1 in a 4 Part Series In the coming weeks, we will discuss the strengths and weaknesses associated with various engagement tools that businesses use today including voice, email, SMS and social media.  This debate has been at the center of business communications for years now, and has companies wondering how they can make their operations more efficient and stay close to their clients.  Client Instant Access has for nearly two decades offered advanced tools and services to allow organizations to deploy voice communications rapidly and efficiently with large groups of people. There has been a growing battle between ... Read More

Client Engagement – Voice, SMS, Email, Social Media2020-02-07T17:09:46+00:00

Why Wall Street Trusts Client Instant Access To Handle Communication Needs

The Provider of Choice on Wall Street Since its birth in 1997, Client Instant Access has acquired a long list of the most impressive Wall Street banks as clients.  But how could one company quietly build so many strong relationships with major banks?  The answer is a combination of the company’s strong products, and more specifically, the built-in compliance solutions. With three major products, Blast Voicemail, Integrated CRM Dialer, and Conference Calling, Client Instant Access has had nearly two decades of success with the banking and financial industries.  The usefulness of all three products is the biggest reason for ... Read More

Why Wall Street Trusts Client Instant Access To Handle Communication Needs2020-02-07T17:10:47+00:00

With Cisco Unified Application Environment 8.5 No Longer Supported, CRM Dialer Stands Tall

Recently, Cisco has halted the sale of and stopped supporting the Unified Application Environment 8.5, a major dialer for banks and callers.  This has forced some companies to look for a different dialer, one particularly with better compliance. Client Instant Access’s Integrated CRM Dialer provides an efficient, compliant replacement to Cisco’s CRM Dialer.  There are numerous features that make the product user-friendly, and are sure to be highly useful to anyone in need of a CRM Dialer. The Integrated CRM Dialer has a click-to-call function that allows analysts and customers to make calls in a fraction of the time.  ... Read More

With Cisco Unified Application Environment 8.5 No Longer Supported, CRM Dialer Stands Tall2020-02-21T19:16:42+00:00

Top Ten Uses for an Integrated CRM Dialer

The Integrated CRM Dialer from Client Instant Access has a wide variety of uses across scores of industries.  Here are some of the best uses. 10. Travel Agencies: Travel agents can use a CRM Dialer to communicate with large client lists about different kinds of deals to exotic locations they are offering.  Using a CRM Dialer, the agent can quickly get into contact with hundreds, even thousands of customers in a fraction of the time.  If they don’t pick up, the agent can simply drop a message into their customer’s voicemail. 9. Court Dates: Public courts can use a ... Read More

Top Ten Uses for an Integrated CRM Dialer2020-02-21T19:14:59+00:00

Client Instant Access To Unveil Enhanced Partner Program For Reseller At IT Expo

Client Instant Access, the provider of choice on Wall Street, will be attending IT Expo Ft. Lauderdale from February 8th through the 10th. Our group will be on site to meet with current client’s and potential partners about our industry leading Partner Program for re-sellers. The Partner program is a well-structured program that allows Resellers to provide their clients with Client Instant Access’ industry leading communications solutions. Client Instant Access offers an out of the box dialer solution, or provides API’s to connect home grown and commercial CRMs. The OEM program allows branding and other customizations for the personalized ... Read More

Client Instant Access To Unveil Enhanced Partner Program For Reseller At IT Expo2020-02-07T17:43:31+00:00