Introducing Omnigage: Our Unified Communications Platform
Omnigage Introduction
Omnigage: Integration & Delivery
Omnigage: Enhanced Features
Redefining client
communications
With modern and flexible cloud-based technologies, we help established businesses communicate faster and more effectively with their clients and prospects.
Multi-channel engagement
Two-way communication with customers through advanced computer telephony integration (CTI)
Self-service, “anywhere, anyhow” cloud offering and integrated CTI within client or CIA CRM solution
Smarter communications
More impactful customer engagement driven by real-time dynamic call analysis
Comprehensive user ‘cockpit’ shortens sales cycle
Advanced automation capabilities leveraging machine learning
Regulatory certainty
Effortlessly comply with transparency, reporting and auditing requirements
Remain compliant with ‘auto-updated’ software to meet future regulatory requirements
The CIA Omnigage
Difference
The CIA Omnigage
Difference
Platform
By leveraging our cloud-based smart engine engagement platform, we remove the constraints of legacy PBX-based telephony and empower clients to build stronger customer relationships.
CTI Embedded
Terminal
- Focus on your message instead of the
laborious data-input process - Benefit from robust CTI connectivity
and a compliant technology suite
Compliance
Address regulatory and security
concerns of customers with built-in
auditing, reporting and cybersecurity
features
Multi-channel
- Extend and amplify your communications
by reaching every customer, anywhere - Automatically transition between
channels with customized rules-based
engagements
CRM Integration
- Natively integrate communications
with your CRM and other support
systems - Move between multiple CRMs using a
single customer experience solution
Platform
By leveraging our cloud-based smart engine engagement platform, we remove the constraints of legacy PBX-based telephony and empower clients to build stronger customer relationships.
CTI Embedded Terminal
• Focus on your message instead of the laborious data-input process
• Benefit from robust CTI connectivity and a compliant technology suite
Multi-channel
• Extend and amplify your communications by reaching every customer, anywhere
• Automatically transition between channels with customized rules-based engagements
Compliance
• Address regulatory and security concerns of customers with built-in auditing, reporting and cybersecurity features
CRM Integration
• Natively integrate communications with your CRM and other support systems
• Move between multiple CRMs using a single customer experience solution
Virtual Event Platform
From standard, fully automated calls to large-scale operator-assisted events, our market-leading virtual event solutions deliver optimal audio and video quality across a premium global telephony network.
Our Insights
Don’t Panic Button
When every second counts... you can rely on the... CIA Omnigage Don't Panic Button for Broadcast Messaging The CIA Omnigage Don't Panic...
Introducing The Latest in Emergency Management
When every second counts... you can rely on the... CIA Omnigage Emergency Alert Button for Broadcast Messaging The CIA Omnigage Emergency Alert...
Streamline Client Communications to Drive Capital Markets Productivity & Revenue Growth
Doug discusses how the seamless integration of Tier1's advanced CRM tools with CIA Omnigage enables users to streamline communications with their...
In The News
CIA Omnigage and Singletrack announce partnership for Capital Markets
New York and London; January 12, 2022 - CIA Omnigage, the multi-channel communications company, and Singletrack, the capital markets engagement platform, today announced a partnership for capital markets, delivering an integrated solution such that calls and...
CIA Omnigage Named Best Systems Integrator Amid The Covid-19 Crisis 2021
CIA Omnigage was named the "Best Systems Integrator Amid The Covid-19 Crisis" in the FTF News Technology Innovation Awards 2021 presented by Financial Technologies Forum and FTF News. The FTF News Technology Innovation Awards were established in 2011 to honor the...
Mergermarket – CIA Omnigage eyeing first institutional round in 3Q21, co-CEO says
CIA Omnigage, a provider of multi-channel communications solutions is seeking to engage in conversations with investors to potentially explore a potential equity financing round in the 3rd quarter. The fintech company initially started in the financial sector, but has...
CIA Omnigage Shortlisted Four Times in Water Rankings 2021
CIA Omnigage and its Omnigage platform have been named a finalist in four categories in the 2021 Waters Rankings: 'Best Network Provider', 'Best Mobile Solutions Provider', 'Best Cloud-Based Application Provider', and 'Best Cloud-Based Application Provider!' The...