In today’s fast-paced business environment, efficient communication is key to success. Hosting a conference call is a staple in the corporate world,...
With modern and flexible cloud-based technologies, we help established businesses communicate faster and more effectively with their clients and prospects.
Two-way communication with customers through advanced computer telephony integration (CTI)
Self-service, “anywhere, anyhow” cloud offering and integrated CTI within client or CIA CRM solution
More impactful customer engagement driven by real-time dynamic call analysis
Comprehensive user ‘cockpit’ shortens sales cycle
Advanced automation capabilities leveraging machine learning
Effortlessly comply with transparency, reporting and auditing requirements
Remain compliant with ‘auto-updated’ software to meet future regulatory requirements
By leveraging our cloud-based smart engine engagement platform, we remove the constraints of legacy PBX-based telephony and empower clients to build stronger customer relationships.
Address regulatory and security
concerns of customers with built-in
auditing, reporting and cybersecurity
features
By leveraging our cloud-based smart engine engagement platform, we remove the constraints of legacy PBX-based telephony and empower clients to build stronger customer relationships.
• Focus on your message instead of the laborious data-input process
• Benefit from robust CTI connectivity and a compliant technology suite
• Extend and amplify your communications by reaching every customer, anywhere
• Automatically transition between channels with customized rules-based engagements
• Address regulatory and security concerns of customers with built-in auditing, reporting and cybersecurity features
• Natively integrate communications with your CRM and other support systems
• Move between multiple CRMs using a single customer experience solution
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Parsippany, NJ (December 21, 2023) — CIA Omnigage is excited to announce its partnership with Kris A. Barkar who will lead channel partner sales for CIA Omnigage in Europe. Kris is an experienced sales professional with an extensive network throughout...
New York and London; January 12, 2022 - CIA Omnigage, the multi-channel communications company, and Singletrack, the capital markets engagement platform, today announced a partnership for capital markets, delivering an integrated solution such that calls and...
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