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The Leading Conference Call Provider

The provider of choice on Wall Street and for financial institutions around the world For Over 25 Years. Fortune 500 companies rely on our premium conference calling services.

 

About Us

Your Compliance Requirements Are Covered

CIA Omnigage has financial expertise to meet all SOC 2 regulations
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Clean, Crisp Calls Bring Your Team Together

Conference calling done right, with unmatched customer service and satisfaction.

 

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Redefining client
communications

With modern and flexible cloud-based technologies, we help established businesses communicate faster and more effectively with their clients and prospects.

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Top Conference Call Provider

Enjoy the secure and reliable conference calling features we offer.
Host a Conference Call
Conference Call Services
Operator assisted Calls
Automated Conference Calls
Our White glove service allows you to host large conference calls and quarterly earnings release calls with professionalism and ease.
Utilize the best audio conference calling service with quick and easy unlimited conference calling for 1,000s of participants. 
Host an operator assisted conference call with our professional live operators for large scale meetings. 
Our Automated Conference Calling is a dial-in-only service and is generally used for 5-25 participants. 
Host a Conference Call
Conference Call Services
Operator Assisted Calls
Automated Conf Calls

Multi-channel engagement

Two-way communication with customers through advanced computer telephony integration (CTI)

Self-service, “anywhere, anyhow” cloud offering and integrated CTI within client or CIA CRM solution

Smarter communications

More impactful customer engagement driven by real-time dynamic call analysis

Comprehensive user ‘cockpit’ shortens sales cycle

Advanced automation capabilities leveraging machine learning

Regulatory certainty

Effortlessly comply with transparency, reporting and auditing requirements

Remain compliant with ‘auto-updated’ software to meet future regulatory requirements

The CIA Omnigage
Difference

The CIA Omnigage
Difference

Multi-channel engagement

• Two-way communication with customers through advanced computer telephony integration (CTI)

• Self-service, “anywhere, anyhow” cloud offering and integrated CTI within client or CIA CRM solution

Smarter communications

• More impactful customer engagement driven by real-time dynamic call analysis

• Comprehensive user ‘cockpit’ shortens sales cycle

• Advanced automation capabilities leveraging machine learning

Regulatory certainty

• Effortlessly comply with transparency, reporting and auditing requirements

• Remain compliant with ‘auto-updated’ software to meet future regulatory requirements

Platform

By leveraging our cloud-based smart engine engagement platform, we remove the constraints of legacy PBX-based telephony and empower clients to build stronger customer relationships.

CTI Embedded
Terminal

  • Focus on your message instead of the
    laborious data-input process
  • Benefit from robust CTI connectivity
    and a compliant technology suite

Compliance

Address regulatory and security
concerns of customers with built-in
auditing, reporting and cybersecurity
features

Multi-channel

  • Extend and amplify your communications
    by reaching every customer, anywhere
  • Automatically transition between
    channels with customized rules-based
    engagements

CRM Integration

  • Natively integrate communications
    with your CRM and other support
    systems
  • Move between multiple CRMs using a
    single customer experience solution
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Platform

By leveraging our cloud-based smart engine engagement platform, we remove the constraints of legacy PBX-based telephony and empower clients to build stronger customer relationships.

CTI Embedded Terminal

 

• Focus on your message instead of the laborious data-input process
• Benefit from robust CTI connectivity and a compliant technology suite

Multi-channel

 

• Extend and amplify your communications by reaching every customer, anywhere
• Automatically transition between channels with customized rules-based engagements

Compliance

 

• Address regulatory and security concerns of customers with built-in auditing, reporting and cybersecurity features

CRM Integration

 

• Natively integrate communications with your CRM and other support systems
• Move between multiple CRMs using a single customer experience solution

Learn more

Operator Assisted Conference Calls

As the Leading conference call provider, and the choice for large fortune 500 companies, we have the the premium conference calling services.
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Why Use Our Conference Call Services

Free conference calling services do not provide the top level customer service, security, and level of quality that premium users need. CIA Omnigage offers top-end security features.
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Host a International Conference Call

We deliver a high level of premium sound quality during international conference calls using state of the art secure digital technology.
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Having a Large Event Conference Call

It’s crucial to have access to a reliable conference call service that is secure and robust.
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Conference Call Providers Not all Equal

Working with a reliable conference call provider is the one essential tool for ensuring productive meetings with multiple parties on a call.
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“I have been familiar with the CIA Omnigage integrated voice offering for many years. As a CRM manager, it is very convenient to find a vendor providing 2 services that are seamlessly integrated into my firm’s CRM. My end-users benefit from the broadcast voicemail service as it allows them to distribute summaries of their research and reach a large number of clients with minimal time investment. The dialer enables users to engage clients directly in the most efficient manner possible. Even on calls where a user reaches a client’s voicemail, they can still leave a message with a single click and move onto the next call. The CIA Omnigage suite of services supports my firm’s client communication strategy while saving a considerable amount of time for our end users.” 

– Adam Kellard, CRM Manager, Peel Hunt

“After using another vendor for a decade or longer we became concerned with their lack of focus on our business and decided to make a change. CIA Omnigage is the hosted conference call service we choose for our quarterly earnings conference calls. From the reservation process to the call preparation, the live event and any follow-up, the CIA Omnigage team are professional and customer-centric. They are proactive in making sure that the entire process is smooth without any issues. We have been extremely pleased with them and look forward to continuing to host our quarterly earnings conference calls with CIA Omnigage. Their entire team is terrific.”  

– Sam Bush, Senior Vice President/Treasurer/CFO, Saga Communications, Inc.

“Throughout our 2-decade relationship with CIA Omnigage, they have become more than a service provider, they are a valued partner of SVB Leerink. They deliver reliable, quality conference calling services for SVB Leerink, providing an impactful forum for the SVB Leerink team to deliver high-value content to our clients. The CIA Omnigage team has developed a great rapport with SVB Leerink and this familiarity makes the process of hosting an event simple and effective.”

– Bob Parente, Managing Director, SVB Leerink  

“We have used CIA Omnigage as our conference call provider for our quarterly earnings conference call for over 15 years. Each quarter we know we can rely on the experience and talent of the CIA Omnigage staff.  We benefit from their white-glove service as it simplifies the management of this event.”

– Dianne Will, VP Investor Relations and Corporate Affairs, Elite Pharmaceuticals, Inc.

“When we started working with CIA Omnigage, they quickly became a valued vendor and partner. Their hosted conference call services are superb, and they were indispensable production partners for our company’s virtual Analyst Day. We recommend CIA Omnigage at every opportunity for their consistency, reliable service, attention to detail, around the clock availability and technical savvy.”

– Rebecca Wright, SVP Corporate Communications, Ziff Davis.

What Our Clients Say

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