Client Instance Access Shortlisted Three Times in Waters Rankings 2020

 Client Instant Access and its Omnigage platform have been named a finalist in three categories in the 2020 Waters Rankings: 'Best Network Provider', 'Best Mobile Solutions Provider', and 'Best Cloud-Based Application Provider'. The 18th annual Waters Rankings recognize the best fintech vendors across 34 different categories within 5 areas that include Trading Services; Trading Tools; Data Management; Compliance, Risk Management and the Back Office; and Infrastructure and Connectivity. Show your support for Client Instant Access by voting now through May 29. You can access the voting page and additional information here.

Client Instance Access Shortlisted Three Times in Waters Rankings 20202020-06-02T14:15:41+00:00

Elevating Multi-Channel Engagement Practices – Part 2: Workflow Efficiency

By Micheal Morgan, Chief Technology Officer In Part 2 of Client Instant Access’s thought leadership series on how firms can elevate multi-channel customer engagement, we examine how to optimize workflows, even amidst unpredictable circumstances like the ongoing COVID-19 pandemic. As firms across financial services, healthcare, education, and other industries continue to work remotely – and with many already considering implementing work from home policies longer-term – multi-faceted and secure resources like webinars, blast voicemail, conference calling, integrated dialer and SMS capabilities, provide the efficiency and peace of mind in what has quickly become a heavily-saturated and hectic communications environment. ... Read More

Elevating Multi-Channel Engagement Practices – Part 2: Workflow Efficiency2020-05-13T12:35:42+00:00

Timely Communication During a Worldwide Pandemic

By Joe Vaccarella, CEO & Founder The last month has been unlike anything we’ve ever experienced before. Increased communication between employees and customers is now more vital and will continue to be as the world battles through the COVID-19 pandemic. Companies will need to rely on proven multi-channel communication solutions to ensure that business initiatives – such as large events and quarterly earnings release calls – and, more importantly, emergency notifications and alerts are initiated in a timely manner. Omnialert: Real-time Emergency Notifications and Alerts Single-touch emergency notifications have never been more important than in the current circumstances and ... Read More

Timely Communication During a Worldwide Pandemic2020-04-14T13:01:59+00:00

Hosting Earnings Calls with Complete Confidence

Earnings calls are made easy with Client Instant Access In the financial industry, earnings calls are a big event. They are an opportunity for companies to emphasize successes during prosperous times and address concerns during challenging times. The information that is relayed during an earnings call is critical and helps to chart the future for individual and institutional investors. Not surprisingly, the expectations of financial clients for these massive conference calls, and increasingly, their web-based versions, are high. The call quality has to be perfectly clear, the security for the call has to be airtight and the participants have ... Read More

Hosting Earnings Calls with Complete Confidence2020-02-21T16:38:18+00:00

Why Choose Operator Assisted Conference Calls?

  Does Your Conference Call Provider offer Operator Assisted Conference Calling? Operator Assisted Conference Calling requires live operators who are able to manage conference calls for any organization each and every day of the week. They must be highly qualified and be able to manage premium conference calls without any issues. Benefits of Operator Assisted Conference Calls No Hold Time We have a large amount of highly trained live operators so that participants who are trying to join a conference call do not get frustrated over any unnecessary hold time. 24/7 Live Operator Assistance Our customer service is available ... Read More

Why Choose Operator Assisted Conference Calls?2020-02-21T16:44:17+00:00

Why You Should Avoid Using Free Conference Calling Services

In our world today many companies rely on free conferencing services for their most basic conferencing needs. However, it does not offer secure and robust conferencing that many premium users want to experience. Free conferencing services do not provide the advanced technology and capabilities that companies, such as Client Instant Access (CIA) offer. CIA, the leading conference calling provider, offers customer satisfaction and premium quality service that are not even free conferencing can compete with. Secure Conference Calling Using a free conference call service can be a huge security risk for many users. When hosting a live call there ... Read More

Why You Should Avoid Using Free Conference Calling Services2020-02-21T16:45:36+00:00

How to Host A Successful International Conference Call

Communication Technology is advancing very rapidly every day and the need for secure international conference calling has become vital. Many conference call services today are not able to offer top quality service to international companies who need to host conference calls on a regular basis. In addition, more international regulated businesses have strict compliance rules that require them to guarantee that call participants on a hosted call are the intended audience. Client Instant Access, the provider of choice for a number of global firms, delivers a high level of premium sound quality during international conference calls using state of ... Read More

How to Host A Successful International Conference Call2020-02-21T16:47:13+00:00

Premium Conference Calling For Large Audience and Event Calls

Live operator-assisted options for large events and large audience or quarterly earnings release calls. No matter what the purpose of conference calling, the efficiency and success of the call is of utmost importance. Dropped calls, weak signal, and incoherent clarity are simply unacceptable in the industry of conference calling, and Client Instant Access, a leader in the field for two decades, understands this and delivers a superior experience all at a tailored price. Client Instant Access the provider of choice for a number of global firms, delivers a high level of premium sound quality during conference calls using state ... Read More

Premium Conference Calling For Large Audience and Event Calls2020-02-21T16:48:23+00:00

Archiving and Documenting Conference Calls in a Regulated Environment

Hosted conference calls, particularly large earnings calls, are important events for companies in every sector, and they allow callers to convey information to potentially thousands of people. However, some conference call services indirectly limit the way you can use these calls with the absence of digital transcripts and playback Free conference call services do not typically provide transcripts or recordings after a conference call, but members of our teams will be happy to type a physical transcript of the conference call and make sure that everyone who happened to miss the conference call can still receive all the important ... Read More

Archiving and Documenting Conference Calls in a Regulated Environment2020-02-21T16:49:42+00:00

Conference Call Providers are Not Created Equally

Conference Calls are an essential part of many organizations daily activities, regardless if it’s a few thousand participants or smaller groups.   Working with a reliable conference call provider is the one essential tool for ensuring productive meetings with multiple parties on a call. Client Instant Access has been the premium conference call service used by the largest financial institutions for over 23 years. With an advanced web-based interface that is easy to use, your goal of a successful call will always be known. You can easily track important stats during the call and monitor participants, which will allow you ... Read More

Conference Call Providers are Not Created Equally2020-02-21T16:59:59+00:00

Conference Calling For The Legal Industry

The legal industry depends on conference calling to ensure the success of client communications.  Lawyers not only require that client information remains confidential and secure, but they also need access to all associated information after the call is completed.  When choosing a conference calling service Lawyers have a number of requirements.  These include Security Privacy and security are critical in the Legal Industry. It is mandatory that a Lawyer have access  to a secure conference call company.  A Lawyer must be able to control the participants allowed to listen in on a scheduled call, and request any additional security ... Read More

Conference Calling For The Legal Industry2020-02-21T17:01:11+00:00

How to Successfully Host a Large Audience Conference Call Event

Successfully hosting a large event conference call is critical for a large business in the financial industry. There is absolutely no margin for error when communicating important messages to a large audience. Smart communication administrators rely on premium conference call providers with a track record they trust as well as years of experience working with large Fortune 500 companies. At Client Instant Access we offer the tools you need to host a productive event conference call.  These premium conference call tools include: Host Large Audiences Conference Calls with 1,000’s of Participants Companies that manage calls with 1,000’s of participants ... Read More

How to Successfully Host a Large Audience Conference Call Event2020-02-21T17:02:15+00:00

Are you GDPR Ready? Did you choose the right Telecommunications Provider

Privacy and security has always been a cornerstone of Client Instant Access and the protection of data. Client Instant Access retains the Payment Card Industry (PCI) certification and is the The Provider of Choice on Wall Street for over 23 years because of the dedicated approach to a secure and robust environment for data integrity and security.  All products and services are compliant within state, federal and EU regulations and protect against any sharing of data. What is GDPR? In 2016, the European Parliament issued the release of the General Data Protection Regulation (GDPR), which is a law that ... Read More

Are you GDPR Ready? Did you choose the right Telecommunications Provider2020-02-07T13:19:53+00:00

Operator Assisted Conference Calling Benefits

Operator Assisted Conference Calling requires well-trained operators who organize and manage conference calls for large organizations each and every day of the week. They must be highly qualified and able to manage complicated premium conference calls without any issues for the client. If you ever have a large volume conference call with 100's of participants, conference calling companies like Client Instant Access have live operators that are trained to assist you every step of the process.  With an live operator at your disposal, a company will have confidence that conference call with run smoothly. Before every call an live ... Read More

Operator Assisted Conference Calling Benefits2020-02-21T17:03:28+00:00

Why Security Matters When Hosting Conference Calls

In a world where privacy and security is of most importance, it’s crucial to have access to a reliable conference call center that is secure and robust. By choosing the right advanced tools, you can ensure that you are compliant within state and federal regulations and have protection against any third-party participants. Having a premium conference call platform, like Client Instant Access,  allows regulated businesses to host a productive call experience. A company is able to have full control over who is allowed to listen in on the call, and request any additional security measures if needed. Currently, more ... Read More

Why Security Matters When Hosting Conference Calls2020-02-21T17:04:41+00:00

A Bold Leap into Asia – International Conference Calling and Advanced Messaging

Client Instant Access and Tata Communications partner to provide superior international conference calling and advanced messaging Client Instant Access and Tata Communications have forged a strategic partnership that will enable the company to extend its state-of-the-art messaging system to the Asian Pacific region. Moving from an Internet based model to Tata’s IZO Private Connect will allow Client Instant Access to provide strong, clear connections, and will improve the quality of service for its numerous international conference calling clients that rely on the company for Conference Calling, Blast Voice Mail and Integrated CRM Dialer. Client Instant Access is focused on ... Read More

A Bold Leap into Asia – International Conference Calling and Advanced Messaging2020-02-07T16:53:51+00:00

Client Instant Access Helps Real Estate Agencies

Services And Tools That Help Real Estate Agents Be More Efficient Client Instant Access’s products have garnered acclaim from some of the biggest banks in the world, and one of the reasons for this is because of their multi-use nature. Our Blast Voicemail, Integrated CRM Dialer system, and Conference Calling are all products that can be used in multiple industries in order to streamline logistics. The real estate industry is no different.  There are a number of ways that real estate agents use our products in order to be more successful, and to communicate with large amounts of people ... Read More

Client Instant Access Helps Real Estate Agencies2020-02-21T19:05:12+00:00

Global Premium Calling Services: Australia

For the past 20 years, Client Instant Access has had a global presence in all parts of the world. The popularity of Client Instant Access services in Australia are a shining example of the exceptional quality service clients have come to expect. CIA has been  recognized as a top vendor of choice for Australia firms. Having nodes based in Australia has allowed CIA to have a strong infrastructure, which also enables exceptional international service. In addition, “Call quality” remains a very crucial feature that allows communication to flow smoothly on a regular basis. CIA’s state-of-the-art-messaging system provides clear connections ... Read More

Global Premium Calling Services: Australia2020-02-21T19:10:39+00:00

Why Wall Street Trusts Client Instant Access To Handle Communication Needs

The Provider of Choice on Wall Street Since its birth in 1997, Client Instant Access has acquired a long list of the most impressive Wall Street banks as clients.  But how could one company quietly build so many strong relationships with major banks?  The answer is a combination of the company’s strong products, and more specifically, the built-in compliance solutions. With three major products, Blast Voicemail, Integrated CRM Dialer, and Conference Calling, Client Instant Access has had nearly two decades of success with the banking and financial industries.  The usefulness of all three products is the biggest reason for ... Read More

Why Wall Street Trusts Client Instant Access To Handle Communication Needs2020-02-07T17:10:47+00:00