Multi-Channel Communications During Flu Season

By Michael Priore, General Manager Professionals in the healthcare sector, which is increasingly relying more on emerging technology applications, need a multi-channel communications platform that’s easily implemented – without extra technology build or disruption of their current systems. With no additional plugins required, Omnigage provides an array of communication capabilities to medical and healthcare professionals to ensure that patients never miss their flu shot. Enhanced Communication with Patients The healthcare industry is constantly evolving and with that comes new technologies to improve both patient and physician resources. With Omnigage’s unique scheduling system, appointment reminders are available instantaneously on both ... Read More

Multi-Channel Communications During Flu Season2020-02-13T18:28:42+00:00

Elevating Multi-Channel Engagement Practices – Part 1: Data Integrity

By Joseph Vaccarella, CEO and Co-Founder The financial industry is abounding with data, providing participants with ample opportunity to gain greater market insights and make more informed decisions. However, harnessing the oceans of data that's available is a challenge faced by financial institutions, regulators and analysts. CIA's Omnigage platform was designed to address this very issue. In the first part of our series on how to enhance customer engagement practices, we examine the first of Omnigage's three differentiators - data integrity. Enhanced flexibility across your multi-channel engagement platform When figuring out how to enhance technology capabilities for financial service ... Read More

Elevating Multi-Channel Engagement Practices – Part 1: Data Integrity2020-02-13T15:48:57+00:00

Omnigage: Simplifying Client Outreach during Tax Season

By Joseph Vaccarella, CEO and Co-Founder The new year is upon us, which means that tax season is officially underway along with the arduous process of sending emails to clients about providing their personal information. With Omnigage, accounting professionals can leverage cloud-based technologies anywhere to seamlessly integrate communications across multiple channels and end-users, alleviating the key main points that the industry has been facing for years. Communicating Across Multiple Channels Regardless of whether it's a few of a few thousand clients that you're managing, Omnigage is the all-in-one answers for 2020's tax season communication demands by creating smarter, more ... Read More

Omnigage: Simplifying Client Outreach during Tax Season2020-02-13T15:50:11+00:00

Redefining Relationships by Unifying CRM and Multi-Channel Communications

          By Joseph Vaccarella, Client Instant Access & Manish Patel, Tier1 Financial Solutions Advancements in technology are helping sales, research and trading desks with more collaborative components to help them optimize their client relationships. Buy and sell-side firms have voiced that exchanging ideas and working together to achieve common goals around technology innovation is the optimal route. Fintech partners feel the same way and are increasingly collaborating on ideas and integrating their solutions to create a more efficient and streamlined workflow for all capital markets participants. In this piece, we’ll be taking a look at ... Read More

Redefining Relationships by Unifying CRM and Multi-Channel Communications2020-02-06T15:47:23+00:00

How Call Logging Can be Beneficial to your Business

Why would you need the capability to use call logging software in your customer tracking? Call logging features contain important information, such as the phone number, the call time, and status of the call. In today's business world call logging has become a key component that can improve your customer service experience and boost sales productivity. Call logging software allows you to view past interactions with a contact giving you the knowledge to have an intelligent conversation and proceed with the next steps, improving the agent/client relationship. The new Omnigage multi-channel engagement platform can enable you to receive advanced ... Read More

How Call Logging Can be Beneficial to your Business2020-02-06T15:48:13+00:00

Why Call Centers Need An Advanced Auto Dialer As Part of a Sales Strategy

Top Benefits of an Auto Dialer in Call Centers Having an auto dialer has transformed the way call centers operate on a business scale. In the past auto-dialers have been known as just a way to dial out from a list of telephone numbers. However, in today's world auto-dialers have been defined more as an integration software and can integrate into almost any CRM. For example, if a live person answers he/she would have a list of options to choose from. In addition, auto-dialers have the capability to detect answering machines, disconnected calls, etc. Auto-dialers can also be very ... Read More

Why Call Centers Need An Advanced Auto Dialer As Part of a Sales Strategy2020-02-06T15:49:23+00:00

How the Omnigage Advanced Messaging Platform Can Benefit the Healthcare Industry

The Healthcare Industry is continuing to evolve every day and having various ways to communicate with your staff and patients is vital. With Client Instant Access' new advanced messaging platform Omnigage you can create and send out personalized messages via SMS, email, and voice blasts to thousands of people in a matter of seconds. This unique messaging platform can function as its own CRM or can be an embedded terminal which can integrate with your CRM.   How can the Omnigage Platform Improve the Healthcare Industry   Sending Appointment Reminders   Having the ability to send out a voice, SMS, ... Read More

How the Omnigage Advanced Messaging Platform Can Benefit the Healthcare Industry2020-02-06T15:56:23+00:00

How Property Management Can Benefit from Omnigage

In our digital world today, Property Manager's have various ways to communicate with their clients and tenants. SMS, email, and voice blasts are all ways you can reach out to your tenants, which can make communication more efficient. Property Management involves the overseeing of real estate and it requires constant communication with tenants and clients. This is where Omnigage comes into play. Client Instant Access has recently introduced a platform known as Omnigage. This unique messaging platform can function as its own CRM or can be an embedded terminal which can integrate with your CRM. How can the Omnigage ... Read More

How Property Management Can Benefit from Omnigage2020-02-06T15:57:30+00:00

New Omnigage Platform From Client Instant Access

In the current digital climate, workers have copious options when deciding how to communicate with clients. Phone, SMS, email, and voice blasts are all ways to reach your clientele, but this wide variety can cause disorganization and hurt communicative efficiency. Enter the new Omnigage Platform that allows users to integrate their communication needs into a CRM like Salesforce as an embedded terminal. This application is a one-stop shop for anyone seeking a greater level of coordination within their professional life. Users can manage multiple contact lists and engage with them under customizable rules for formula-based customer interactions. This optimizes ... Read More

New Omnigage Platform From Client Instant Access2020-02-07T16:41:40+00:00