Q&A session with Charlie Katz of Authority Magazine and Joe Vaccarella, CEO, CIA Omnigage “How Business Leaders Plan To Rebuild In The Post COVID Economy” series Thank you so much for your time! I know that you are a very busy person. Our readers would love to “get to know you” a bit better. Can you tell us a bit about your ‘backstory’ and how you got started? I took a job in sales at a startup teleconference company in 1992. I eventually became COO and grew the company to over $15M in sales. We had an opportunity to ... Read More
CIA Omnigage was named the "Best Cutting-Edge Ops Solution" in the FTF News Technology Innovation Awards 2020 presented by Financial Technologies Forum and FTF News. The FTF News Technology Innovation Awards were established in 2011 to honor the professionals, financial technology vendors, service providers, industry bodies and regulators that have made significant strides and noteworthy achievements in operational excellence. Joe Vaccarella, Co-Founder and CEO says. "Congratulations to our CIA Omnigage team on winning 'Best Cutting-Edge Ops Solution' at this year's FTF Awards, and thank you to all those who voted for us and showed support." Winners were selected across ... Read More
Client Instant Access and its Omnigage platform have been named a finalist in three categories in the 2020 Waters Rankings: 'Best Network Provider', 'Best Mobile Solutions Provider', and 'Best Cloud-Based Application Provider'. The 18th annual Waters Rankings recognize the best fintech vendors across 34 different categories within 5 areas that include Trading Services; Trading Tools; Data Management; Compliance, Risk Management and the Back Office; and Infrastructure and Connectivity. Show your support for Client Instant Access by voting now through May 29. You can access the voting page and additional information here.
Joe Vaccarella, CEO and Founder of Client Instant Access examines how the dynamics of multi-channel communications have been impacted since the outbreak of COVID-19 pandemic and how this will alter the landscape for technology and cybersecurity moving forward. What are some of the communication challenges firms across the financial sector have faced during the COVID-19 pandemic? With nearly everyone in the global financial sector working from home due to the Coronavirus pandemic, secure and streamlined communication solutions have never been more vital. Companies have been forced to rely on alternative resources for meetings, earnings calls, and customer communication. There's ... Read More
April 27, 2020 – The COVID-19 pandemic has forced professionals from industries that range from finance to healthcare and pharmaceuticals to work remotely. Client Instant Access's multi-channel communications solutions have been a pivotal element in the business continuity of many of these firms during that time. CEO Joe Vaccarella and CTO Michael Morgan spoke with Mergermarket fintech reporter Yizhu Wang about how CIA is addressing everyday technology hurdles that firms are facing and how the business has grown as a result: In March, CIA saw a 75% increase in the usage of its communication products, up from about 25% ... Read More
Telephony and data tools will solve communication hurdles faced by bank teams working remotely. Parsippany, NJ & New York, NY; April 2, 2020 - Omnigage, a provider of premium multi-channel communications solutions, and ANALEC, a global provider of research management and CRM software solutions, have teamed up to streamline customer engagement and communication capabilities for financial institutions during the COVID-19 pandemic. The partnership will address business continuity and communication hurdles that research analysts and traders are facing in leveraging interaction data for both strategic and compliance purposes as firms continue to operate remotely. By combining Omnigage’s next-generation CTI with ... Read More
Client Instant Access's Omnigage allows compliance officers to approve communications content. Hamad Ali, Waters Technology: New Jersey-based Client Instant Access (CIA) has built a cloud-based messaging platform that seeks to address fragmented communications and regulatory constraints on research analysts and traders. CIA co-founder and chief executive officer Joe Vaccarella says his firm, which offers voicemail and integrated dialers to financial service firms, has created the platform, called Omnigage, to improve on the products the company already offers by focusing on specific issues the industry faces.
Omnigage - Client Instant Access (CIA) has been named a finalist in the 2020 FTF News Technology Innovation Awards in the category of Best Cutting-Edge Ops Solution! The FTF News Technology Innovation Awards celebrate and recognize the individuals, fintech vendors and regulators that have made significant strides and noteworthy achievements in operational excellence over the last 12 months. Winners are selected across 29 categories through reader voting, which is now open until April 17. Show your support and cast your vote for Omnigage as 2020's Best Cutting-Edge Ops Solution' today!
Join Client Instant Access & Omnigage at the Javits Center on Wednesday, December 18 and hear how our Trailblazers are disrupting industries, shaping the future and transforming the world around you!Explore the path between today's communications technology and engage with the latest multi-channel innovations, including CTI connectivity, incoming call notifications, SMS and more. Learn how these solutions help create a complete view of your customers, connect to customers using intelligence, and work together- faster than ever before.Look forward to seeing you there!
Best Wishes To Our Users in the 2019 Institutional Investor All-American Poll From Client Instant Access
Client Instant Access, LLC would like to offer best wishes to our users in this year’s Institutional Investor All-American Poll. At Client Instant Access, we are privileged for the opportunity to provide our voice technology to many of the sell-side’s leading firms and analyst teams. We are grateful to be part of the communication strategy of many past Institutional Investor winners and we look forward to continuing to deliver client engagement solutions to “The Street”. The simplicity of our suite of products have made Client Instant Access a first choice for many major Wall Street banks and financial firms. For ... Read More
Here at Client Instant Access, we maintain a level of professionalism and diligent work ethic day to day because of the white glove service we provide to our clients, but sometimes it's okay to be a little silly here and there. What better way to be silly and get your hands a little messy than inviting your children to spend the day with you at the office! Although there is always something exciting happening on our conference operating floor or seeing the colorful and creative ideas are flying out of the sales team's office, we were able to experience ... Read More
Client Instant Access To Unveil New Omnigage Platform At The Channel Partners 2019 Conference & Expo
Client Instant Access, the provider of choice on Wall Street, will be attending the Channel Partners Conference & Expo from April 9th through the 12th. Our team will be on site to meet with technology enthusiasts about our new Omnigage platform. Omnigage’s vision is to make the world better by helping forge relationships, and we do this by detangling communication channels into one consistent medium. We exist to help people behind organizations maintain and grow their business connections, including the data and information that goes along with them - empowering you to communicate with customers based on their ... Read More
Giving Back To a University That Has Given So Much To Us! Standing behind 23 years of experience, Client Instant Access has always been a well established, reputable and reliable company. Our company has recently expanded and taken on new challenges and has branched out into new industries. In the process of expanding or clientele, CIA has decided to extend offers to young entrepreneurs looking to open doors to the fast paced corporate world. Bringing fresh new ideas to the table for growth and expansion, creating opportunities for personal development and high earnings potential. With CIA being on the ... Read More
Client Instant Access is pleased to announce that it will be a sponsor at the B. Riley FBR Annual Healthcare Investor Conference to be held at the New York Marriott East Side on September 4th. As the leading premium conference call provider for major Fortune 500 companies, Client Instant Access is excited to network with existing clients that use the company to host earnings conference calls and large event conference calls. About The B. Riley FBR Annual Healthcare Investor Conference Our Healthcare Investor Conference will be held at the New York Marriott East Side. Our award winning research analysts have gathered ... Read More
Best Wishes To Our Users in the 2018 Institutional Investor All-American Poll From Client Instant Access
Client Instant Access, LLC would like to offer best wishes to our users in this year’s Institutional Investor All-American Poll. At Client Instant Access, we are privileged for the opportunity to provide our voice technology to many of the sell-side’s leading firms and analyst teams. We are grateful to be part of the communication strategy of many past Institutional Investor winners and we look forward to continuing to deliver client engagement solutions to “The Street”. The simplicity of our suite of products have made Client Instant Access a first choice for many major Wall Street banks and financial firms. ... Read More
Client Instant Access has once again jumped ahead of the pack by introducing the CANDI Sidebar for the Lightning Experience. The open CTI allows users to one click dial any phone number in their Lighting Experience pages. Users have the ability to speak with any live answers and have the interaction recorded in Salesforce. Since 80% of calls go to voicemail users can create and drop a pre-recorded message and move on to the next contact. All notes, call times and the message delivered are automatically saved in Salesforce freeing up valuable time for the chance at a live ... Read More
Client Instant Access, the provider of choice on Wall Street, will be attending IT Expo Ft. Lauderdale from February 8th through the 10th. Our group will be on site to meet with current client’s and potential partners about our industry leading Partner Program for re-sellers. The Partner program is a well-structured program that allows Resellers to provide their clients with Client Instant Access’ industry leading communications solutions. Client Instant Access offers an out of the box dialer solution, or provides API’s to connect home grown and commercial CRMs. The OEM program allows branding and other customizations for the personalized ... Read More
Join Client Instant Access @ Javits Center next Thursday, December 15th for an exciting day! Learn more about Client Instant Access Products and how they can boost your salesforce experience. Experience New Products Up Close: Learn more about the latest Salesforce announcements and products, including Einstein, Commerce Cloud, Quip, Lightning, and more. Find out how to drive productivity from anywhere, get smarter and more predictive about your customers, build apps lightning fast, and create more connected experiences faster than ever. http://www.salesforce.com/events/worldtour/nyc/ Introducing the Candi Sidebar App – How Sweet it is!
From February 8-10, Client Instant Access will be attending one of the most exciting tech conferences in the country, the IT Expo. The IT Expo is a three day long conference for some of the biggest names providers, carriers, enterprises, and agencies in tech, and CIA will be in the middle of it all. With representatives from dozens of different industries, February 8-10 will certainly be promising days for Client Instant Access. With a variety of exciting features, the 2016 IT Expo was a huge success. There were 6,284 attendees with 129 exhibitors and a total social reach the ... Read More
PARSIPPANY, N.J.--(BUSINESS WIRE)--Client Instant Access, LLC introduces “candi,” a revolutionary Customer Relationship Management (CRM) App through Salesforce that provides clients with maximum detailed reporting, feature-rich options, and compliance tools directly into the hands of the user with nothing more than a click. “We knew that we needed a creative and fun way to close out our banner year, and the best way to do this was by putting a unique spin on an industry standard” Tweet this Candi is an update on the “click to dial” concept which directly rivals the industry’s leaders by adding levels of ease, efficiency, ... Read More