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How the Omnigage Advanced Messaging Platform Can Benefit the Healthcare Industry

The Healthcare Industry is continuing to evolve every day and having various ways to communicate with your staff and patients is vital. With Client Instant Access' new advanced messaging platform Omnigage you can create and send out personalized messages via SMS, email, and voice blasts to thousands of people in a matter of seconds. This unique messaging platform can function as its own CRM or can be an embedded terminal which can integrate with your CRM. How can the Omnigage Platform Improve the Healthcare Industry Sending Appointment Reminders Having the ability to send out a voice, SMS, or email blast can ... Read More

How the Omnigage Advanced Messaging Platform Can Benefit the Healthcare Industry2019-08-29T15:25:27+00:00

How Property Management Can Benefit from Omnigage

In our digital world today, Property Manager's have various ways to communicate with their clients and tenants. SMS, email, and voice blasts are all ways you can reach out to your tenants, which can make communication more efficient. Property Management involves the overseeing of real estate and it requires constant communication with tenants and clients. This is where Omnigage comes into play. Client Instant Access has recently introduced a platform known as Omnigage. This unique messaging platform can function as its own CRM or can be an embedded terminal which can integrate with your CRM. How can the Omnigage Platform ... Read More

How Property Management Can Benefit from Omnigage2019-08-29T15:24:05+00:00

Using CIA’s Integrated CRM Dialer With Salesforce

Client Instant Access’ Integrated CRM Dialer allows users to utilize click-to-dial technology in order to make many calls quickly.  It is an efficient integrated CRM Dialer App that helps users manage their client lists in a comprehensive and organized interface within Salesforce. Our CRM Dialer can be incorporated with many popular CRM's, including Salesforce.  Using our Salesforce integrated dialer users can have a visible CIA sidebar in all Salesforces pages.  Our native CRM Dialer has many features that make it a top choice, and combining it with Salesforce as an Integrated CRM Dialer enhances its power and versatility. Our Integrated ... Read More

Using CIA’s Integrated CRM Dialer With Salesforce2019-08-29T15:36:59+00:00

Get Out the Vote! – Connect Candidates to Voters Quickly and Efficiently

Client Instant Access connects candidates to voters quickly and efficiently The most important part of an election, whether it is a presidential race or a local town council selection, is reaching out to citizens and potential voters. Every vote counts, and, as every anxious campaign manager knows, turnout can make or break an election. But voters stay home or don't register to vote for a variety of reasons: apathy, lack of passion or simply because they forget to go to the polls. That's why campaigns have to come to rely on Client Instant Access to offer candidates and voter registration ... Read More

Get Out the Vote! – Connect Candidates to Voters Quickly and Efficiently2019-08-29T15:51:22+00:00

Using An Integrated Dialer As Your CRM

Client Instant Access provides a one-stop shop for all customer communication and CRM needs with their Integrated CRM Dialer. CRM’s are a huge part of any company’s day-to-day operations.  However, the process of using one can become complex and inefficient.  Customers will use a calling service, and then record customer relations in a different CRM. Client Instant Access, however, diverges from the herd in this respect.  We provide a one-stop shop for all customer communication and CRM needs.  With different features like our CIA portal for logging call information, we provide our customers with efficiency and conveniency. Using CIA as ... Read More

Using An Integrated Dialer As Your CRM2019-08-29T16:18:54+00:00

How an Integrated CRM Dialer Improves Sales Productivity

Sales productivity tools have evolved over the years from simple spreadsheets with old-fashioned dialing, to newer advanced Integrated dialers that work with CRMs.  What has remained the same, however, is the importance of effective communication in making a sale. Integrated Dialers provide a powerful platform to communicate with your target audience, and can also optimize a sales teams’ performance as a whole.   Dialing manually to make sales is antiquated and inefficient in today’s business world.  An integrated dialer gives salespeople several advantages, from organization of contact lists to an augmented quantity of calls.  Client Instant Access’s Integrated CRM Dialer can ... Read More

How an Integrated CRM Dialer Improves Sales Productivity2019-08-29T16:57:16+00:00

5 Reasons Why Your Company Should Use an Integrated CRM Dialer Application

Time, Accuracy, Flexibility, Organization and Support Here's the challenge: take your huge customer database, attempt to contact large numbers of people at once, personalize the experience and make the process efficient and cost effective. Impossible? Not if you use an integrated dialer application. For organizations that need to contact hundreds of customers daily, this system automates the process, giving you the ability to interact with your clients in new and powerful ways. CIA offers an Integrated CRM Dialer, an integrated CRM Dialer application with key advantages. Here are the top 5 reasons why a CRM Dialer is the best way ... Read More

5 Reasons Why Your Company Should Use an Integrated CRM Dialer Application2019-08-29T17:04:33+00:00

Are you GDPR Ready? Did you choose the right Telecommunications Provider

Privacy and security has always been a cornerstone of Client Instant Access and the protection of data. Client Instant Access retains the Payment Card Industry (PCI) certification and is the The Provider of Choice on Wall Street for over 22 years because of the dedicated approach to a secure and robust environment for data integrity and security.  All products and services are compliant within state, federal and EU regulations and protect against any sharing of data. What is GDPR? In 2016, the European Parliament issued the release of the General Data Protection Regulation (GDPR), which is a law that regulates ... Read More

Are you GDPR Ready? Did you choose the right Telecommunications Provider2019-08-29T17:05:50+00:00

Find Your Lost Customers – Proactive Communication Campaigns Using A CRM Dialer

Get Proactive: connect with clients, motivate your team and build revenue with a web-based dialer application It is a common dilemma: how does a company reach out to customers that have fallen off the radar, either because of expired billing information, lapsed renewals or any number of factors that conspire to disengage them? Customer retention is a problem that plagues companies across industries, in firms big and small, and is especially prevalent in our subscription based economy. Improving retention requires outreach, rep motivation and a robust response rate. Often, companies rely on email reminders to find and re-engage their lost ... Read More

Find Your Lost Customers – Proactive Communication Campaigns Using A CRM Dialer2019-08-29T17:16:55+00:00

Client Instant Access Helps Real Estate Agencies

Services And Tools That Help Real Estate Agents Be More Efficient Client Instant Access’s products have garnered acclaim from some of the biggest banks in the world, and one of the reasons for this is because of their multi-use nature. Our Blast Voicemail, Integrated CRM Dialer system, and Conference Calling are all products that can be used in multiple industries in order to streamline logistics. The real estate industry is no different.  There are a number of ways that real estate agents use our products in order to be more successful, and to communicate with large amounts of people quickly. ... Read More

Client Instant Access Helps Real Estate Agencies2019-08-29T17:22:01+00:00

Blast Voicemail and a CRM Dialer Help Theaters Fill Seats

One of the theater industries biggest challenges is selling out shows.  While shows like Hamilton and The Lion King may have no trouble with this, most playhouses are not as famous as Broadway. However, CIA’s products help theaters distinguish themselves and draw larger audiences.  The unique voice central products help theater executives reach their customers in a more direct, efficient way. The Blast Voicemail product helps theaters let their regular audiences know that there is a premier, or an event happening.  With a pre-existing contact list, the theater can immediately drop a voicemail into their mailbox, and view the metrics ... Read More

Blast Voicemail and a CRM Dialer Help Theaters Fill Seats2019-08-29T17:23:13+00:00

How Call Logging Can Save The Day

Call-logging Can Reduce Hassle, Save Sales And Keep You Organized Client Instant Access’s Integrated CRM  Dialer allows users to become incredibly efficient, making and logging calls in a fraction of the time.  A CRM Dialer,  allows this to happen through its click to dial feature. However, the unsung hero of this product is the call-logging feature.  It saves our clients tons of hassle, and can even save the sale for some research analysts. Since a majority of research analysts make hundreds of calls, it can sometimes be interruptive to log calls, even if it is an integral part of the ... Read More

How Call Logging Can Save The Day2019-08-29T17:24:27+00:00

Keeping Alumni Connected

Client Instant Access’s motto is “getting your message across.”  It has served as a good summation for our mission  as a company and reflects client needs that are widespread across many industries and areas. One popular use where our products help organizations get their messages across is the use by Alumni Groups to help  keep members connected.  Often after finishing high school or college, it is easy to fall out of contact and forget about one’s alma mater. Products like Blast Voicemail and an Integrated CRM Dialer can alleviate this issue by connecting schools and former students more easily. Using ... Read More

Keeping Alumni Connected2019-08-29T17:29:18+00:00

Client Instant Access Offers Smart Solution to Pollsters

During election season, Integrated CRM Dialer helps pollsters make thousands of calls in less time Political polls are an essential tool to engage the voting public and to inform campaigns during the competitive election season. Pollsters survey thousands of people to gauge public opinion and to provide valuable insight to campaigns on voting patterns and predictions. Gathering this critical data is laborious: calls generally garner an 8% response rate, forcing pollsters to dial as many as 20,000 numbers to assemble a 1,000-person survey. Although online polls can be employed to assemble some data, dialed polls provide the most reliable information ... Read More

Client Instant Access Offers Smart Solution to Pollsters2019-08-29T17:32:10+00:00

Blast Voice Mail and CRM Dialer Video

CIA’s Integrated CRM Dialer helps you redefine the way you communicate while empowering yourself to become more efficient and organized.  The system is easy and ready to help you take your business to the next level.  Watch the video to learn more. Here’s how it works: Features: Managing Call Lists Take Call Notes Create and leave personal greetings before you drop a message Drop a message and move to the next call. Manage voice messages Share messages with your entire team on the CIA system Send a message out to all your contacts at one time Schedule the date and ... Read More

Blast Voice Mail and CRM Dialer Video2019-08-29T17:40:16+00:00

Compliance is King

How a web based crm dialer in a regulated industry can help keep your team within the law When you are on the front line of compliance, every client interaction has the potential for risk. If a member of your organization goes off script, the potential fallout could have serious implications on your bottom line. In regulated sectors as diverse as finance, health care and education, critical information must be protected and communication must fall within existing protocols. To stay within the law, a wide range of businesses and organizations have come to rely on automated systems for making calls ... Read More

Compliance is King2019-08-29T17:54:01+00:00

Voice vs. Text Part 3: What’s Your Message?

Organizations are faced with difficult decisions when creating a communication strategy.  Making sure the message is received and understood are critical to any successful campaign.  There are situations where email and SMS can properly meet the objectives.  But there are other times where the intended message is more complex and requires added personalization. What is the message and how is it conveyed?  Is it a brief message, or is it longer and more complex?  Does it require some context and explaining?  Will the message require some feedback?  These questions are all important and require evaluation. Email, SMS and Social Media are great tools ... Read More

Voice vs. Text Part 3: What’s Your Message?2019-08-29T17:56:56+00:00

Advantages Of Voice Communications Part 2: Business Relationships

When it comes to business relationships, specifically between a salesperson and client, frequent communication is critical.   But distance and time can make face to face communication unrealistic.  A salesperson or business development professional must have consistent and effective lines of communications to nurture successful client relationships.  Use of impersonal communication channels can be harmful in a business relationship and fail to differentiate your company or brand.  This can result in a client with no vested interest in maintaining a relationship and more willing to work with a different company or provider. Client Instant Access has been assisting organizations for decades ... Read More

Advantages Of Voice Communications Part 2: Business Relationships2019-08-29T18:05:17+00:00

Client Engagement – Voice, SMS, Email, Social Media

Part 1 in a 4 Part Series In the coming weeks, we will discuss the strengths and weaknesses associated with various engagement tools that businesses use today including voice, email, SMS and social media.  This debate has been at the center of business communications for years now, and has companies wondering how they can make their operations more efficient and stay close to their clients.  Client Instant Access has for nearly two decades offered advanced tools and services to allow organizations to deploy voice communications rapidly and efficiently with large groups of people. There has been a growing battle between SMS, ... Read More

Client Engagement – Voice, SMS, Email, Social Media2019-08-29T18:08:51+00:00

Why Wall Street Trusts Client Instant Access To Handle Communication Needs

The Provider of Choice on Wall Street Since its birth in 1997, Client Instant Access has acquired a long list of the most impressive Wall Street banks as clients.  But how could one company quietly build so many strong relationships with major banks?  The answer is a combination of the company’s strong products, and more specifically, the built-in compliance solutions. With three major products, Blast Voicemail, Integrated CRM Dialer, and Conference Calling, Client Instant Access has had nearly two decades of success with the banking and financial industries.  The usefulness of all three products is the biggest reason for this.  ... Read More

Why Wall Street Trusts Client Instant Access To Handle Communication Needs2019-08-29T18:12:17+00:00

With Cisco Unified Application Environment 8.5 No Longer Supported, CRM Dialer Stands Tall

Recently, Cisco has halted the sale of and stopped supporting the Unified Application Environment 8.5, a major dialer for banks and callers.  This has forced some companies to look for a different dialer, one particularly with better compliance. Client Instant Access’s Integrated CRM Dialer provides an efficient, compliant replacement to Cisco’s CRM Dialer.  There are numerous features that make the product user-friendly, and are sure to be highly useful to anyone in need of a CRM Dialer. The Integrated CRM Dialer has a click-to-call function that allows analysts and customers to make calls in a fraction of the time.  It ... Read More

With Cisco Unified Application Environment 8.5 No Longer Supported, CRM Dialer Stands Tall2019-08-29T18:14:26+00:00

Top Ten Uses for an Integrated CRM Dialer

The Integrated CRM Dialer from Client Instant Access has a wide variety of uses across scores of industries.  Here are some of the best uses. 10. Travel Agencies: Travel agents can use a CRM Dialer to communicate with large client lists about different kinds of deals to exotic locations they are offering.  Using a CRM Dialer, the agent can quickly get into contact with hundreds, even thousands of customers in a fraction of the time.  If they don’t pick up, the agent can simply drop a message into their customer’s voicemail. 9. Court Dates: Public courts can use a CRM ... Read More

Top Ten Uses for an Integrated CRM Dialer2019-08-29T18:16:49+00:00