April 27, 2020 – The COVID-19 pandemic has forced professionals from industries that range from finance to healthcare and pharmaceuticals to work remotely. Client Instant Access’s multi-channel communications solutions have been a pivotal element in the business continuity of many of these firms during that time. CEO Joe Vaccarella and CTO Michael Morgan spoke with Mergermarket fintech reporter Yizhu Wang about how CIA is addressing everyday technology hurdles that firms are facing and how the business has grown as a result:

  • In March, CIA saw a 75% increase in the usage of its communication products, up from about 25% in January and February
  • 900 new users across product lines from existing clients
  • 40 new organizations in government, education and the financial industry

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