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In Part 2 of Client Instant Access’s thought leadership series on how firms can elevate multi-channel customer engagement, we examine how to optimize workflows, even amidst unpredictable circumstances like the ongoing COVID-19 pandemic. As firms across financial...
The threat posed by the worldwide COVID-19 pandemic is forcing firms to not only take measures to ensure business continuity and the well-being of its employees – but to also ensure it has a secure and compliant cloud-based communications platform in place. With the...
Joe Vaccarella, CEO and Founder of Client Instant Access examines how the dynamics of multi-channel communications have been impacted since the outbreak of COVID-19 pandemic and how this will alter the landscape for technology and cybersecurity moving forward. What...
The COVID-19 pandemic has forced professionals from industries that range from finance to healthcare and pharmaceuticals to work remotely. Client Instant Access's multi-channel communications solutions have been a pivotal element in the business continuity of many of...
By Joe Vaccarella and Indy Sarker At the core of any financial technology provider must be flexibility. Financial institutions rely on their fintech partner's nimbleness when it comes to addressing unexpected market turbulence and seamlessly navigating the evolving...
The last month has been unlike anything we’ve ever experienced before. Increased communication between employees and customers is now more vital and will continue to be as the world battles through the COVID-19 pandemic. Companies will need to rely on proven...
Telephony and data tools will solve communication hurdles faced by bank teams working remotely. Parsippany, NJ & New York, NY; April 2, 2020 - Omnigage, a provider of premium multi-channel communications solutions, and ANALEC, a global provider of research...