Here at Client Instant Access, we maintain a level of professionalism and diligent work ethic day today because of the white glove service we provide to our clients, but sometimes it’s okay to be a little silly here and there. What better way to be silly and get your hands a little messy than inviting your children to spend the day with you at the office!
Although there is always something exciting happening on our conference operating floor or seeing the colorful and creative ideas are flying out of the sales team’s office, we were able to experience a whole new level of creativity and fun! CIA held it’s annual “Bring Your Child to Work Day” this past Thursday. Everyone in the office participated in this fun day. From the CEO, to the General Manager, to the Director of IT, to the Sales Team. Even the Operations team took some time out of the busy schedules to be there and share this day with their fellow colleague’s children.
The day began when the children all arrived at 9:00 AM with their parents for a bagel breakfast. During out breakfast, the children each had the chance to go around the table and introduce themselves to the rest of the office, stating their name, their birthday, their age and who their parent was. As the children became more comfortable with one another, we began our activities and there were TONS of little conversations happening in our conference room! Around 10:30, we stopped for a short “coffee” (actually a donut) break which seemed to be the highlight of the morning. Post donut break, the children took a tour of the office, the garden grounds and even the rest of the building. We took an elevator ride and a few pictures in front of the bridges outside. When we returned to the office, the children did some fun worksheets and some coloring. We paused around 1:00 for a business luncheon to eat and discuss what our afternoon was looking like.
After lunch, the creative wheels were spinning in our conference room. The kids were responsible for creating their own company, a company logo, a company t-shirt, and even their own app! The children were the most excited about this activity and couldn’t wait to share their ideas. From virtual tag to heating and cooling through your cell phone, online gymnastics classes, and even translator conversational apps. These kids covered it all! After presenting their company, app, logos, and t-shirts, the children reflected on their day spent here with us at Client Instant Access. Needless to say, I think our staff wishes those bright little people could share every day in the office with us. Bring Your Child to Work Day 2019 here at CIA was something to remember to their children. We know we definitely will!
The Healthcare Industry is continuing to evolve every day and having various ways to communicate with your staff and patients is vital. With Client Instant Access’ new advanced messaging platform Omnigage you can create and send out personalized messages via SMS, email, and voice blasts to thousands of people in a matter of seconds. This unique messaging platform can function as its own CRM or can be an embedded terminal which can integrate with your CRM.
Having the ability to send out a voice, SMS, or email blast can improve communication with your patients. Healthcare providers are able to save valuable time by sending out alerts to patients for appointment reminders. Omnigage will manage your patient outreach campaigns according to patient preference.
Sending Internal Communication
Communication within a healthcare organization can be very tedious at times. Having the ability to send messages through multiple communication channels can keep everything in sync. You can send out notifications to staff about upcoming birthdays, meetings, etc.
Communicating To Patients During Flu Shot Season
You can send out notifications reminding patients of their vaccinations and receive data from each patient. In addition, you can also track inventory regarding Flu shot vaccinations were needed based on how many appointments took place.
Messaging Alerts and Notifications
Omnigage allows you to notify patients regarding construction, snow removal, alternate parking, tow warnings and even emergencies. Also, you are able to alert patients in regards to parking pass reminders under certain circumstances or how often you visit.
Messaging Prescription Status Notifications
This engagement platform can also communicate out to patients about when their prescription is is ready to be picked up. This can save time and money and make sure patients are receiving the prescriptions that they are in need of.
In our digital world today, Property Manager’s have various ways to communicate with their clients and tenants. SMS, email, and voice blasts are all ways you can reach out to your tenants, which can make communication more efficient. Property Management involves the overseeing of real estate and it requires constant communication with tenants and clients. This is where Omnigage comes into play. Client Instant Access has recently introduced a platform known as Omnigage. This unique messaging platform can function as its own CRM or can be an embedded terminal which can integrate with your CRM.
Inform your tenants about maintenance requests and appointments with an option of a voice, email, or SMS blast. Many scheduled appointments are missed throughout the year and are not conveyed effectively. With a simple SMS tenants can choose to either confirm or cancel.
Create a List of Tenants
You can create custom lists that can be assigned to one or more units allowing you to segment various messages based on intent and tenant profile. Also, you can have the ability to make customizable columns depending on what specific details you are trying to segment when making a contact list.
Metrics and Data
You can have access to live metrics and see if your message was delivered, undelivered, or if someone unsubscribed from receiving notifications. This invaluable data can assist with follow up decisions and possible additional calls based on segmented criteria.
Send a Personalized Message
You can send a personalized message to your contacts about any upcoming events, parking rules and regulations, and newsletters. No more calling one tenant at a time. Now you can quickly create and deploy messages in a timely manner.
Benefits for Property Managers Using Omnigage
Reduced Costs
Sending out messages via SMS, email, and voice would save a lot of time money for property owners who are used to calling each tenant individually. Time sensitive messages are sure to be delivered quickly and efficiently, which can eliminate future issues leading to cost savings.
Emergency Alerts
You can send out emergency alerts to alert the community of emergent matters. When the power goes out you can send a blast message out to inform contacts of an estimated timetable for the power to come back.
In the financial industry, earnings calls are a big event. They are an opportunity for companies to emphasize successes during prosperous times and address concerns during challenging times. The information that is relayed during an earnings call is critical and helps to chart the future for individual and institutional investors. Not surprisingly, the expectations of financial clients for these massive conference calls, and increasingly, their web-based versions, are high. The call quality has to be perfectly clear, the security for the call has to be airtight and the participants have to come away with a feeling of confidence.
Conference calling services from CIA Omnigage meets these challenges and exceed expectations. It starts with a dedicated team of operators who gather any requested participant data (name, company, job title, e-mail address, etc) and/or provide a registration page where participants can enter their data and receive a PIN to enter the call. Security is a priority: only those who are authorized to participate can enter the call.
With hundreds of registered participants, earnings calls must be carefully orchestrated to make certain that all callers receive critical information and can interact in an organized fashion. Operators review call flow and expectations with speakers prior to the call in a private sub-conference. The operators craft a custom introduction for the conference call, ensure the seamless integration of participants, conduct a Q&A session after the main presentation, and manage the call throughout its duration.
Conference calls through CIA Omnigage include additional features such as a login portal that allows you to view call participation in real-time, including participants who have entered the queue to ask a question. In addition to the audio conference, CIA Omnigage can webcast your event, allowing participants the convenience to listen to the call through any web browser or smartphone. And, of course, call quality is superb; you can communicate with confidence, secure in the knowledge that your message will be heard.
After the conference call, you can receive a participant list with all requested data, a recording of the call in any format (i.e. .wav or .mp3), and a transcript of the entire presentation, including the Q&A session. Finally, your call can be posted on a replay system to allow participants who could not attend the call live the opportunity to hear it afterward.
Major financial firms have come to rely on CIA Omnigage to provide the highest level of service and quality for earnings calls across the industry. Contact CIA Omnigage to learn more about how our hosted conference call service make earnings calls easy, efficient, and effective.
Client Instant Access, the provider of choice on Wall Street, will be attending the Channel Partners Conference & Expo from April 9th through the 12th. Our team will be on site to meet with technology enthusiasts about our new Omnigage platform.
Omnigage’s vision is to make the world better by helping forge relationships, and we do this by detangling communication channels into one consistent medium. We exist to help people behind organizations maintain and grow their business connections, including the data and information that goes along with them – empowering you to communicate with customers based on their preferences, all in the same place.
About The Channel Partner’s Conference & Expo
The Channel Partners Conference & Expo is the gathering place for the technology services community. We’re expecting more than 6,000 industry experts including agents, VARs, MSPs, integrators and service providers to converge to share ideas and drive discussion on the topics sharing out industry.
Please stop by booth 368 to learn more information. If you would like to set up a call with our team you can reach us at sales@callcia.com
