by CIA Omnigage | Jan 17, 2019 | Blast Voice Mail, Blog, Communications, Compliance, Customer Service, Financial, Multi-channel
As tax season approaches, accountants may find long client lists overwhelming and hard to organize. Sending reminders to clients about sending their tax information, as well as communicating important information before filing dates arrive are essential during the stressful tax season for accountants.
Communicate Reminders and Important Dates
Whether you are dealing with ten or ten thousand clients, Client Instant Access’ Blast Voicemail is a great tool for accounting firms seeking to communicate with clients. Blast Voicemail allows an accounting firm to easily disseminate customized messages to their clients, whether it be a reminder about tax season or a helpful tip to inform clients about new laws and tax breaks.
Send Thousands of Messages in Minutes
This efficient tool also saves accountants’ valuable time communicating with clients, as a blast voicemail can be sent to thousands in minutes. Our service also provides a success rate report for the blast, so you can have a crystal clear picture regarding the extent of your engagement.
Record and Send Custom Messages
Our Blast Voicemail service also has the convenient option of recording a personalized message for singular clients in addition to the blast message to a larger audience. This allows accountants to prioritize their bigger clients as they see fit, and foster a more personalized service to specific client lists.
Security and Compliance
Compliance in the accounting industry and the telecommunications industry are both paramount, and Client Instant Access understands this and ensures that all blast messages will be secure. Using a compliant telecommunications service is a perfect way to ensure success as we approach tax season. We meet the strict SOC 2 Compliance requirements.
Avoid the High Cost of Postage
Avoiding the high cost of postage associated with mail is another advantage of using CIA’s Blast Voicemail during tax season. Our service provides users with a comprehensive interface that is much easier to organize than postage, cost effective, and much faster. Contact a Client Instant Access representative today to see how you can gain a new level of efficiency and structure with our Blast Voicemail service.
by CIA Omnigage | Nov 15, 2018 | Blog, Integrated CRM Dialer, Omnigage, Success Stories, Thought Leadership
In the current digital climate, workers have copious options when deciding how to communicate with clients. Phone, SMS, email, and voice blasts are all ways to reach your clientele, but this wide variety can cause disorganization and hurt communicative efficiency.
Enter the new Omnigage Platform that allows users to integrate their communication needs into a CRM like Salesforce as an embedded terminal. This application is a one-stop-shop for anyone seeking a greater level of coordination within their professional life. Users can manage multiple contact lists and engage with them under customizable rules for formula-based customer interactions. This optimizes the range of your business and is an invaluable tool communications tool.
The embedded dialer allows users to send voice messages, calls and texts individually or to entire contact lists. This sort of power is crucial to businesses seeking to establish a more comprehensive relationship with customers. Metrics are provided to offer key insight into what drives your customers, which helps a company cater to customers more precisely and profitably.
This Omnigage Platform is compliant with Salesforce and other CRMs. Users can integrate this convenient application. Thus duality is representative of the many ways in which this program can help businesses establish close relationships with their clients.
This program also has features that are standard under the Client Instant Access umbrella-like transcriptions for calls, detailed engagement reports, and customizable contact creation. These features are designed for easy use and maximum efficiency when talking with clients. The Omnigage Platform is an essential part of any business getting in touch with clients.
by CIA Omnigage | Oct 26, 2018 | Blast Voice Mail, Blog, Integrated CRM Dialer
Client Instant Access connects candidates to voters quickly and efficiently
The most important part of an election, whether it is a presidential race or a local town council selection, is reaching out to citizens and potential voters. Every vote counts, and, as every anxious campaign manager knows, turnout can make or break an election. But voters stay home or don’t register to vote for a variety of reasons: apathy, lack of passion or simply because they forget to go to the polls.
That’s why campaigns have to come to rely on Client Instant Access to offer candidates and voter registration drives easy, efficient and effective products to rally citizens to register and get out the vote.
Blast Voicemail from Client Instant Access can send a pre-recorded message to remind potential and unregistered voters that Election Day is looming. This simple but powerful reminder has the potential to dramatically increase voter turnout and bring targeted voters to the polls. Blast Voicemail can also help candidates get their policies directly into the voicemails of their potential voters. A candidate can easily record a short message that summarizes their main policy positions and send that out as a message to thousands of potential voters.
If candidates need to speak directly and personally to voters, our CRM Dialer is the answer. Candidates can now craft a more personal message to their voters and reach them in a manner that connects them in ways that a TV ad or a billboard simply can’t match. With , a candidate can make quick calls to prospective voters, and if they do not pick up, the candidate can drop a message into the voter’s voicemail, or record a personal message that reflects the unique personality of the candidate.
Blast Voicemail and our CRM Dialer are effective solutions to give candidates a new edge and motivate voters to get to the polls.
by CIA Omnigage | Oct 10, 2018 | Blast Voice Mail, Blog, Communications
During the recent hurricane season, many organizations called on Client Instant Access to assist with navigating the logistical nightmare of communicating to workers, customers, and residents to ensure safety and rapid response.
Resort clients benefited greatly from BVM during the recent natural disasters. Using BVM, resorts were able to notify guests, workers, and local residents of the impending hurricane, as well as any emergency procedures that needed to be followed. Resorts also were able to notify these groups of nearby shelters, help centers, and resources if they were displaced or in need of assistance.
For a concentration of resorts in the Caribbean, a hotbed for hurricane activity, Blast Voicemail is extremely useful to enact in a safety action plan. For example, if a hotel has 3,000 guests that they need to inform of an evacuation, one person can easily record a personalized voicemail that will reach every guest. This decreases the chance for a mistake, which can be deadly in times of dire crisis.
Construction and Utility Companies see massive increases in repairs needed during hurricanes. There are multiple divisions and employees to notify in order to deploy repair teams to work on restoring various utility services. BVM streamlines this entire process so that these utility companies can communicate with clients and workers to ensure a smooth, safe, and swift recovery period.
When natural disasters occur, residents can often lose power for days and even weeks, and it is important to make sure that residents have services restored as soon as possible. Electrical companies use BVM to inform customers of an estimated timetable for the power to come back. Keeping people up to date is extremely important when resources have been impaired, and CIA gives companies the power to inform.
Another industry that can benefit from BVM during a natural disaster is education. If power is out, then accessing the Internet or email may be difficult for students. BVM bypasses this problem and will leave a message in a voicemail box. This maximizes the chance that a student or parent will hear a timely alert, and not venture to school that day.
Ultimately, one can only prepare so much for a natural disaster. Blast Voicemail ultimately seeks to minimize the damage and to ensure the safety of as many as possible during a catastrophic storm.
by CIA Omnigage | Sep 2, 2018 | Blast Voice Mail, Blog
With hurricane season ramping up and two Category 4-5 storms making landfall on the United States, many people in affected areas are dependent on supplies and instructions from emergency service organizations. However, with millions of people often displaced or affected, this can be a challenge to first responders.
In these times of crisis, many have turned to Blast Voice Mail (BVM). BVM gives companies the power to communicate with thousands of affected clients instantly. In chaotic and stressful events as these, time is a valuable asset and BVM helps organize a safety action plan. Since natural disasters are spontaneous and difficult to predict, emergency service organizations and construction companies must account for lots of moving parts. With Blast Voice Mail, users can be sure to get their safety message across quickly and clearly, facilitating the complicated process.
Before and during disaster events, a serious problem is the tendency to underestimate the severity of an impending storm. Using Blast Voice Mail versus email or SMS adds another layer of urgency and allows the caller to vocally convey the gravity of the situation to his/her recipients. There is a higher probability that a voice message will succeed in its goal, and thus a better chance for people’s safety.
