Posted on Mar 28, 2017

Advantages Of Voice Communications Part 2: Business Relationships

When it comes to business relationships, specifically between a salesperson and client, frequent communication is critical.   But distance and time can make face to face communication unrealistic.  A salesperson or business development professional must have consistent and effective lines of communications to nurture successful client relationships.  Use of impersonal communication… READ MORE
Posted on Mar 09, 2017

Client Engagement – Voice, SMS, Email, Social Media

Part 1 in a 4 Part Series In the coming weeks, we will discuss the strengths and weaknesses associated with various engagement tools that businesses use today including voice, email, SMS and social media.  This debate has been at the center of business communications for years now, and has companies wondering… READ MORE
Posted on Mar 02, 2017

The Provider of Choice on Wall Street

Since its birth in 1997, Client Instant Access has acquired a long list of the most impressive Wall Street banks as clients.  But how could one company quietly build so many strong relationships with major banks?  The answer is a combination of the company’s strong products, and more specifically, the… READ MORE
Posted on Feb 22, 2017

With Cisco Unified Application Environment 8.5 No Longer Supported, IDD Stands Tall

Recently, Cisco has halted the sale of and stopped supporting the Unified Application Environment 8.5, a major dialer for banks and callers.  This has forced some companies to look for a different dialer, one particularly with better compliance. Client Instant Access’s Instant Daytime Dialer provides an efficient, compliant replacement to… READ MORE
Posted on Feb 15, 2017

Top Ten Uses for Instant Daytime Dialer (IDD)

The Integrated Daytime Dialer from Client Instant Access has a wide variety of uses across scores of industries.  Here are some of the best uses. 10. Travel Agencies: Travel agents can use IDD to communicate with large client lists about different kinds of deals to exotic locations they are offering. … READ MORE
Posted on Feb 09, 2017

Reaching a Wider Audience With Blast Voicemail

Many companies and corporations often face the same issue when placing calls to potential clients, customers, or patients.  That issue is reaching a large number of people and conveying an effective and personal message to them. Client Instant Access, however, has allowed businesses to do just this.  With CIA’s Blast… READ MORE
Posted on Jan 26, 2017

Sell-side Capital Markets: Preparing for MiFID II

Recently, the European Commission revised legislation that regulates firms who provide services to clients linked to financial instruments, including shares, bonds and derivatives. Known as Markets in Financial Instruments Directive 2 (MiFID 2), the regulations represent a widespread change for the financial industry. The primary intent of MiFID 2 is to reduce… READ MORE
Posted on Jan 18, 2017

No CRM? No Problem

Client Instant Access provide a one-stop shop for all customer communication and CRM needs. CRM’s are a huge part of any company’s day-to-day operations.  However, the process of using one can become complex and inefficient.  Customers will use a calling service, and then record customer relations in a different CRM.… READ MORE
Posted on Jan 12, 2017

How Call Logging Can Save The Day

Call-logging Can Reduce Hassle, Save Sales And Keep You Organized Client Instant Access’s Integrated Daytime Dialer (IDD) allows users to become incredibly efficient, making and logging calls in a fraction of the time.  IDD allows this to happen through its click to dial feature. However, the unsung hero of this… READ MORE
Posted on Jan 04, 2017

Blast Voicemail and IDD Help Theaters Fill Seats

One of the theater industries biggest challenges is selling out shows.  While shows like Hamilton and The Lion King may have no trouble with this, most playhouses are not as famous as Broadway. However, CIA’s products help theaters distinguish themselves and draw larger audiences.  The unique voice central products help… READ MORE
Posted on Dec 26, 2016

Client Instant Access Helps Real Estate Agencies

Services And Tools That Help Real Estate Agents Be More Efficient Client Instant Access’s products have garnered acclaim from some of the biggest banks in the world, and one of the reasons for this is because of their multi-use nature. Our Blast Voicemail, Integrated Dialer system, and Conference Calling are… READ MORE
Posted on Dec 16, 2016

Flu Season? Enter CIA’s Blast Voicemail.

How A Healthcare Agency Was Able To Get The Word Out The first days of winter also mean that the first days of flu season are here.  For healthcare firms, making sure the public is well stocked with flu shots and making sure people are vaccinated can often be a… READ MORE
Posted on Nov 23, 2016

How to Set Yourself Apart With Voice-Messaging

Client Instant Access offers different means of communicating with your clients and contacts, but one of the most prevalent is using voicemail and voice messaging.  It has proven to be the most consistently used, as well as the most successful. But how, in the new age of text and digital… READ MORE
Posted on Nov 03, 2016

Introducing the Candi Sidebar App – How Sweet it is!

Connecting with clients through Salesforce has never been easier or more efficient Salesforce is the most ubiquitous customer relationship management software in use today. It enables users to generate leads, to manage data and to analyze customer activity. But its most basic and important utility is to provide a platform… READ MORE
Posted on Oct 20, 2016

Hosting Earnings Calls with Complete Confidence

Earnings calls are made easy with Client Instant Access In the financial industry, earnings calls are a big event. They are an opportunity for companies to emphasize successes during prosperous times and address concerns during challenging times. The information that is relayed during an earnings call is critical and helps… READ MORE
Posted on Oct 06, 2016

Get Out the Vote!

Client Instant Access connects candidates to voters quickly and efficiently The most important part of an election, whether it is a presidential race or a local town council selection, is reaching out to citizens and potential voters. Every vote counts, and, as every anxious campaign manager knows, turnout can make… READ MORE
Posted on Sep 27, 2016

A Bold Leap into Asia

Client Instant Access and Tata Communications partner to provide superior international service Client Instant Access and Tata Communications have forged a strategic partnership that will enable Client Instant Access to extend its state-of-the-art messaging system to the Asian Pacific region. Moving from an Internet based model to Tata’s IZO Private… READ MORE
Posted on Sep 22, 2016

Keep the Blood Flowing

Blast Voicemail from Client Instant Access offers a reliable solution to the challenge of blood shortages Nearly 12 million units of blood are used every year, and the lives of 4.5 million Americans depend on these transfusions. No matter what the circumstance, whether it is open-heart surgery, a serious laceration… READ MORE
Posted on Sep 15, 2016

Meeting the Challenge of MiFID 2

Powerful services from Client Instant Access will help brokers comply with Europe’s new financial legislation Recently, the European Commission revised legislation that regulates firms who provide services to clients linked to financial instruments, including shares, bonds and derivatives. Known as Markets in Financial Instruments Directive 2 (MiFID 2), the regulations represent a… READ MORE
Posted on Sep 01, 2016

Client Instant Access Offers Smart Solution to Pollsters

During election season, Instant Daytime Dialer helps pollsters make thousands of calls in less time Political polls are an essential tool to engage the voting public and to inform campaigns during the competitive election season. Pollsters survey thousands of people to gauge public opinion and to provide valuable insight to… READ MORE