Our insights

Timely Communication During a Worldwide Pandemic

Timely Communication During a Worldwide Pandemic

The last month has been unlike anything we’ve ever experienced before. Increased communication between employees and customers is now more vital and will continue to be as the world battles through the COVID-19 pandemic. Companies will need to rely on proven...

Navigating the Route to Streamlined Communications

Navigating the Route to Streamlined Communications

By Client Instant Access & Tier1 Financial Solutions Technical advancements are helping foster better relationships between clients and institutions - as long as there’s not a break in the communication process, that is. While firms need to stay ahead of the...

FTF News Technology Innovation 2020 Awards

FTF News Technology Innovation 2020 Awards

Omnigage - Client Instant Access (CIA) has been named a finalist in the 2020 FTF News Technology Innovation Awards in the category of Best Cutting-Edge Ops Solution! The FTF News Technology Innovation Awards celebrate and recognize the individuals, fintech vendors and...

Multi-Channel Communications During Flu Season

Multi-Channel Communications During Flu Season

Professionals in the healthcare sector, which is increasingly relying more on emerging technology applications, need a multi-channel communications platform that’s easily implemented – without extra technology build or disruption of their current systems. With no...

Omnigage: Simplifying Client Outreach during Tax Season

Omnigage: Simplifying Client Outreach during Tax Season

The new year is upon us, which means that tax season is officially underway along with the arduous process of sending emails to clients about providing their personal information. With Omnigage, accounting professionals can leverage cloud-based technologies anywhere...

How Call Logging Can be Beneficial to your Business

How Call Logging Can be Beneficial to your Business

Why would you need the capability to use call logging software in your customer tracking? Call logging features contain important information, such as the phone number, the call time, and status of the call. In today's business world call logging has become a key...