Reaching a Wider Audience With Blast Voicemail

Reaching a Wider Audience With Blast Voicemail

Many companies and corporations often face the same issue when placing calls to potential clients, customers, or patients.  That issue is reaching a large number of people and conveying an effective and personal message to them.

Client Instant Access, however, has allowed businesses to do just this.  With CIA’s Blast Voicemail, reaching hundreds of people in a matter of seconds has become a reality.  Companies can even assess the effectiveness of these messages with a comprehensible blast report.

Research analysts commonly use blast voicemail in order to communicate new financial information to their clients.  They use Client Instant Access for its compliance, dependence, and efficiency.  CIA’s blast voicemail is the product of choice for many top Wall Street banks.

To use this blast voicemail, analysts pre-record a message that will go out to their clients.  Then, they select a client list they would like to get this message to, and drop the message in their voicemails.

However, research analysts are not the only ones who can use blast voicemail.  Dozens of other industries also utilize blast voicemail.  One of these industries is that of healthcare.

There are many uses for blast voicemail in the healthcare industry.  Communicating with large patient lists is part of many doctors’ daily routine.  This can become time-consuming, so dropping one message to certain contact lists expedites the process greatly.

The healthcare industry can also use blast voicemail when it comes to pharmaceutical companies.  Hospitals have huge demands for certain medications and getting all these can be time-consuming and confusing.  However, using CIA’s blast voicemail service, they can reach companies more quickly, and get themselves organized quickly as well.  They can also use CIA’s Integrated CRM Dialer, using click to dial to get in touch with different pharmaceuticals.

This is how CIA helps companies of all industries get in touch with a larger client base.  They’ve been operating this way for nearly two decades, and have kept their clients with compliance, efficiency, and reliability.

VIDEO: Are You Prepared For MiFID II

Sarbanes–Oxley, Dodd-Frank and now MiFID II

Client Instant Access has answered the call before

Complying with MiFID II is not optional!

Track and Archive all Voice Communication using advanced voice Based technology from CIA

The clock is counting down to MiFID II and CIA has the custom solutions to ensure proper compliance. As Integration Specialists CIA can deliver its voice technology solutions in any CRM platform.

Firms that use CIA’s Integrated CRM Dialer track more than just who was called and when the call occurred. IDD ENABLES callers to enter custom notes for each call. Firms can use these notes to document the substance of the engagement, helping substantiate determinations about whether the discussion was research-related or not.

CIA’s Blast Voice Mail solution allows the creation of pre-recorded messages that are delivered to a wide-ranging audience.  CIA is an industry leader in BVM technology with a platform providing unsurpassed accuracy and detailed reporting that is relied upon by global financial institutions.

Both the CRM Dialer and Blast Voice Mail solutions integrate with the most popular CRMs in use by financial services firms today. A CRM Dialer and BVM call activity is automatically tracked, archived, and mapped into your CRM.

CIA has been facilitating communications for the largest financial institutions for over two decades with continued success.  Partner with us as we navigate through the challenges and opportunities ahead.

Keeping Alumni Connected

Keeping Alumni Connected

Client Instant Access’s motto is “getting your message across.”  It has served as a good summation for our mission as a company and reflects client needs that are widespread across many industries and areas.

One popular use where our products help organizations get their messages across is the use by Alumni Groups to help keep members connected.  Often after finishing high school or college, it is easy to fall out of contact and forget about one’s alma mater. Products like Blast Voicemail and an Integrated CRM Dialer can alleviate this issue by connecting schools and former students more easily.

Using Blast Voicemail with accumulated contact lists of past students who have graduated gives schools a great opportunity to contact their former students and invite them to upcoming alumni events.  It also makes solicitation of donations easier because every single person in a class will be contacted. This increases the likelihood of receiving donations and results in an increase in the school’s endowment.

Blast Voicemail can also lead to improved relationships with alumni. By scheduling, blast calls to alumni about upcoming sporting events, reunions, and fundraisers educational institutions are able to help alumni stay more involved and perhaps increase donations.  Alums can also benefit indirectly from blast voicemail since better attendance at reunions and events will lead to increased networking opportunities and growth in connections.

A CRM Dialer benefits in a similar way to Blast Voicemail because it allows schools to reach out to a vast amount of alumni in a fraction of the time.  In addition, a CRM Dialer is often used toward the raising of money, since there is an actual phone call being placed directly.  If an alumnus is reinforced with numerous Blast Voicemails and CRM Dialer related communications there can be a significant improvement in the relationship that can lead to increased donations.

Global Premium Calling Services: Australia

Global Premium Calling Services: Australia

For the past 20 years, Client Instant Access has had a global presence in all parts of the world. The popularity of Client Instant Access services in Australia is a shining example of the exceptional quality service clients have come to expect. CIA has been recognized as a top vendor of choice for Australia firms. Having nodes based in Australia has allowed CIA to have a strong infrastructure, which also enables exceptional international service. In addition, “Call quality” remains a very crucial feature that allows communication to flow smoothly on a regular basis. CIA’s state-of-the-art-messaging system provides clear connections to its clients and guarantees premium sound quality. Our top tier clients, which include some of the largest Fortune 500 companies, demand a high level of customer service experience, and our goal is to exceed those expectations.

Conference calling and Blast Voicemail are two essential tools for organizations that have clients based in different parts of the world. Maintaining a relationship on a global scale can be a challenge for some. But for organizations that deploy Blast Voicemail, it becomes easier to communicate with thousands of clients, no matter where they are. Premium Conference Calling puts you in even more direct contact with your clients, enabling a higher level of communication and increased satisfaction.

Client Instant Access brings much-needed organization to the chaos that can sometimes exist in international business. With the stakes as high as they can be, mistakes are costly, and people need to be able to rely on a business that is dependable and trusted globally. With experience in the global market from dealing with things like MiFID 2 and Brexit, customers can be assured that they are in the best communicative hands possible.

Client Instant Access Offers Smart Solution to Pollsters

Client Instant Access Offers Smart Solution to Pollsters

During election season, Integrated CRM Dialer helps pollsters make thousands of calls in less time

Political polls are an essential tool to engage the voting public and to inform campaigns during the competitive election season. Pollsters survey thousands of people to gauge public opinion and to provide valuable insight to campaigns on voting patterns and predictions. Gathering this critical data is laborious: calls generally garner an 8% response rate, forcing pollsters to dial as many as 20,000 numbers to assemble a 1,000-person survey. Although online polls can be employed to assemble some data, dialed polls provide the most reliable information on the attitude and moods of the public. This information is indispensable to political parties and candidates up and down the ballot.

Enter Client Instant Access (CIA) and the Integrated CRM Dialer. With its unique click to call feature, dialing numbers and getting through a huge contact list can now take less time and be performed with greater efficiency.  Our CRM Dialer allows polling companies to hire fewer pollsters, to cut costs and to glean accurate information.

Our CRM Dialers main features are designed with efficiency in mind.  When a pollster clicks on a potential respondent and the call enters into voicemail, the caller has the option to drop a voicemail immediately and move on to the next person. A CRM Dialer can also easily compile a contact list of polling volunteers for easy access to voters. The user simply clicks on a voter and the line automatically dials the voter’s number. These same contact lists can also be shared among many pollsters, to streamline the process. These contact lists can store thousands of numbers and put them right at the user’s fingertips.

Our CRM Dialer creates a one-stop shop for polltakers to run and evaluate electoral predictions. The program has a convenient note taking section for the pollster to record voter data. In addition, there are transcript services that allow the user to analyze the data from voters. Finally, CIA covers all long distance costs. A CRM Dialer facilitates the entire polling process, saving time and cutting costs.